We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great airport hotel” 5 of 5 stars
Review of Holiday Inn London Gatwick Worth

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Holiday Inn London Gatwick Worth to your Saves list
Holiday Inn London Gatwick Worth
4.0 of 5 Hotel   |   Crabbet Park, Turners Hill Road, Worth, Crawley RH10 4ST, England (Formerly Gatwick Worth Hotel)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #9 of 25 Hotels in Crawley
Norwich, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Great airport hotel”
5 of 5 stars Reviewed June 14, 2014

We stayed at this hotel before our holiday for a night and then for a night when we came back. Left our car there as well. Excellent hotel - staff are very helpful and friendly and the hotel is modern, clean and the rooms are well equipped. I think the hotel may have been totally renovated in recent years as we stayed here several years ago, when it was not a Holiday Inn - that stay was not so good! Had dinner and breakfast at the hotel - very pleased with the food quality and service. Hotel has a nice lounge area and outside patio. Quiet location on the country, but close to the airport.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Schoeman_GM, General Manager at Holiday Inn London Gatwick Worth, responded to this review, June 15, 2014
Dear Diane P,

Thank you for taking the time to review the Holiday Inn London Gatwick Worth Hotel. I am delighted that you were impressed with all aspects of the hotel and that we helped get your holiday off to a good start and finish. The hotel has undergone a major refurbishment in the last eighteen months and we do have a major advantage in that we are close to Gatwick Airport, whilst maintaining a peaceful location. Thank you once again for your comments and we very much hope to welcome you back in the near future.

Kind regards,
Chris Schoeman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

531 reviews from our community

Traveler rating
    218
    209
    69
    22
    13
See reviews for
134
220
15
66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed June 11, 2014

We used this hotel on the day prior to our trip. The hotel cost included car parking for the week. They request the car keys in case they need to move the car to an alternative space. On our return the car had an additional 7 miles on the clock, even though the cars are parked on site. It is apparent that they used our car without permission whilst we were away on our holidays - I would not recomend leaving your car here.

Room Tip: All rooms were fine.
See more room tips
  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Schoeman_GM, General Manager at Holiday Inn London Gatwick Worth, responded to this review, June 15, 2014
Dear S C,

Thank you for taking the time to review the Holiday Inn London Gatwick Worth Hotel. I am disappointed to read your comments and that we were unable to reassure you of our processes when you brought the matter to our attention. Any vehicles that are left with us for more than four days are moved to our Long Stay Car Park, which is adjacent to the Short Stay Car Park and in clear view of the hotel. Cars are never moved off site. Both drivers have been the company for eight years and I have no reason to doubt them. Our processes are transparent and I am therefore at a loss to explain the additional mileage incurred.

Kind regards,
Chris Schoeman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

nice hotel, a bit hard to find without satnav but with satnav it should be fine. very nice and helpful reception staff, clean room, diner was excellent. breakfast was good as well. easy check out. all was well over all

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Schoeman_GM, General Manager at Holiday Inn London Gatwick Worth, responded to this review, June 15, 2014
Dear Aa R,

Thank you for taking the time to review the Holiday Inn London Gatwick Worth Hotel.
I am delighted you were impressed with all aspects of the hotel and decided to award us five stars.

We hope to welcome you back in the near future.

Kind regards,
Chris Schoeman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 8, 2014 via mobile

I stayed four nights as I was on business in the local area, can't fault the friendly helpful staff and the comfortable room. A little slow at times in the restaurant in the evening but nothing of great concern. Breakfast, hot, tasty and plentiful, with a great selection of food and drinks.

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Schoeman_GM, General Manager at Holiday Inn London Gatwick Worth, responded to this review, June 9, 2014
Dear Richjs,

Thank you for taking the time to review the Holiday Inn London Gatwick Worth Hotel.
I am delighted that you were impressed with our service and facilities. We do have an incredibly strong team and it is always pleasing for me as the General Manager when guests pick up on this – I will be sure to pass on your comments to my team.

We very much hope to welcome you back in the near future.

Kind Regards,
Chris Schoeman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 6, 2014

Enjoyed a very pleasant stay here for 2 nights whilst working away and would definitely stay here again.

Reception staff very friendly & efficient, room nicely & recently decorated (or so it seemed), room very clean & quiet, free WIFI with good enough bandwidth to use SkyGo on the iPad and well appointed bathrooms and free parking. Rooms could do with a safe & mini bar though, but a fairly minor concern.

Breakfast buffet was good, usual HI standard, much better than HI Express, but not in the same league as some of the more expensive hotel chains, but for what I paid for B&B, very good!

My only dislike with this hotel was the restaurant prices, seemed a little steep to me which put me off eating there so can't judge the restaurant food. That said, a lot of hotels, particularly airport hotels seem to charge ridiculously high prices for food & drink! Three Bridges & Crawley not too far away though, so plenty of options for eating out.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Schoeman_GM, General Manager at Holiday Inn London Gatwick Worth, responded to this review, June 9, 2014
Dear Jameshv10,

Thank you for taking the time to review the Holiday Inn London Gatwick Worth Hotel.
It is very pleasing to read your comments and I am happy that you would stay with us again in light of your recent experience. I am very proud of the service my team deliver and I will be sure to pass on your comments. All of our rooms are fitted with safes and we also have safety deposit boxes at reception. I would be grateful if you could advise me which room you stayed in so that I can review the specific location of the safe in this room and see whether we need to do anything to highlight its location. Our Executive Rooms and Suites are equipped with Mini Bar Facilities. I am disappointed that you were put off from eating in the restaurant on the basis of our Menu prices. We do review them quarterly to ensure we remain competitive in line with other hotels in the area and what’s on offer on the high street.

We very much hope to welcome you back in the near future.

Kind Regards,
Chris Schoeman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, UK
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 5, 2014

I thought this would be usual formulaic chain airport hotel. And it is. But staff very friendly. Rooms very clean, really good bathrooms. Full selection of freeview TV channels. Good desk to work at. Wi-Fi included in my tariff - but think they usually charge. Only minor fault with room is lack of in room safe - particularly as many people are here the day before they travel and will have travel documents with them and possibly more cash than usual.

Food good - although service a little slow at dinner time. Good breakfast buffet - although orange juice a little watery.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Schoeman_GM, General Manager at Holiday Inn London Gatwick Worth, responded to this review, June 9, 2014
Dear LingfieldGambler,

Thank you for taking the time to review the Holiday Inn London Gatwick Worth Hotel.
I am delighted that you were impressed with our hotel and that in particular, you picked up on the standard of our facilities and employee approach. Wifi is free to all guests who register as an IHG Member - a process which is free and easy to carryout and more importantly ensures you continue to hear about a fantastic range of offers available across our properties.
All of our rooms are fitted with safes and we also have safety deposit boxes at reception. I would be grateful if you could advise me which room you stayed in so that I can review the specific location of the safe in this room and see whether we need to do anything to highlight its location. I have also noted your comment in relation to the juice at breakfast and will review this with my restaurant team.

We very much hope to welcome you back in the near future.

Kind Regards,
Chris Schoeman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ascot, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 3, 2014

We stayed at this hotel for the one night before our early morning flight. We left our car here as part of the package. Rooms were comfortable, staff were helpful. We would use this hotel again in future.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Schoeman_GM, General Manager at Holiday Inn London Gatwick Worth, responded to this review, June 5, 2014
Dear liddle35,

Thank you for taking the time to review the Holiday Inn London Gatwick Worth Hotel.
I am glad you enjoyed your recent stay with us and that you made the most of one of our highly competitive Park and Fly Packages. I am delighted that you would return based on your experience and hope we have the opportunity to welcome you back in the near future.

Kind regards,
Chris Schoeman,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn London Gatwick Worth? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn London Gatwick Worth

Address: Crabbet Park, Turners Hill Road, Worth, Crawley RH10 4ST, England (Formerly Gatwick Worth Hotel)
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Crawley
#7 Business Hotel in Crawley
#9 Family Hotel in Crawley
#10 Romantic Hotel in Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn London Gatwick Worth 4*
Number of rooms: 118
Official Description (provided by the hotel):
The newly opened Holiday Inn London Gatwick Worth Hotel is ideally located 10 minutes from Gatwick Airport and is easily accessible from both the M23 and the M25. As a 4* AA accredited hotel with 118 modern and stylishly decorated hotel guest rooms you can relax in style. Surf the web in our hotel with high-speed wireless Internet.The hotel offers many Park and Fly Packages with 4, 8 or 15 days parking options. TWe have a wide range of hotel rooms to suit every taste, including a selection of stylish double and twin rooms, family rooms to sleep up to 4 persons,19 executive rooms all with mini bars and luxury toiletries, and 4 luxurious junior suites, with separate lounge area- this hotel is ideal for putting your feet up and relaxing after a long day. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Priceline, Agoda, BookIt.com, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn London Gatwick Worth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Gatwick Worth
Gatwick Worth Crawley
Gatwick Worth Hotel

Owners: What's your side of the story?

If you own or manage Holiday Inn London Gatwick Worth, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.