I booked this "hotel" in a rather rushed, busy internet cafe whilst visiting london therefore I didnt have time to do the usual checks on trusty trip advisor. OH MY GOD!!! I really should have taken the 5 mins to see all the reviews. Disgusting. It is by far the vilest place I have EVER had the "pleasure" of staying. Like similar reviewers, the pics looked lovely......oh how the camera lies! Although the grotty, disgusting (stained furniture, carpets and bathroom...yuk) room was bad enough the service is by far the worst I have ever experienced. When we initially arrived at the "hotel" we were greeted (or rather grunted) by a person on reception who barely looked at us. However, the final straw that broke the camels back was when we had come back to the "hotel" after a lovely meal (out) and decided to have a drink in the bar (it was the only way either of us would sleep in the filth) we were told by the "barman" it was too much "hassle" to get us a drink. As it was after 11pm he could not take cash and to use our room charge card would require too much paperwork for him. My husband and I both have rather subdued temprements, however the point where I thought physical violence was only a heartbeat away came when the "barman" shouted that as we booked through last minute and therefore didnt use our credit card direct with the hotel he was unable to charge the drinks to the room. He then asked my husband to go to reception and pay the £5.30 for the two drinks in order for him to serve us. Charming.
I pleed with you to ignore any positive comments on this hotel - I can only presume it is the hotel owners, staff etc as I cannot possibly understand why anyone would have a good word to say. Disgusting.
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- Also Known As:
- Ramada Crawley Gatwick Hotel Crawley
- George Hotel Crawley