The price was amazing. We booked a superior family room with breakfast for just £39 and there was no other hotels nearby for that value. When we arrived we realised that the hotel was in the middle of nowhere but this didn't really bother us as we were driving to see friends anyway. Our room had a balcony which overlooked a lake and had beautiful views over the countryside. Excellent value for money. Me and my partner also thought the breakfast was of a good quality. The continental side was a bit bare but the full English had everything you needed and when we went down (about 9) they were just putting out a lot more new food. We would definately stay again, but only at this price. Now for the negatives unfortunately. Upon arrival although friendly the receptionist didn't really seem like she knew what she was doing. We have stayed at a lot of hotels and she just was not up to scratch. Firstly she didn't know whether we had breakfast or not and tried to add it on for another £7.50. We said that it was included and she said "oh yeah, does say that here" she didn't give us any information about car parking, breakfast (location of and times) and we had to ask all of the standard questions without just the usual speach they make! Another point on the staff was the poor girl at breakfast in the morning who I can only descibe as a headless chicken, running around on her own starting to seat all the guests and then by the time she had seated one couple someone else had snuck in as there is no sign to say please wait to be seated people were just grabbing tables and she was running around all over the place. The decor in the hotel looks recently done but not really to our tastes. Looks like they could have done something really modern and they were trying but it just ended up a little busy. The bed was horrifically uncomfortable and the pillows like sleeping on cardboard. It's very obvious that the beds were not a factor in the refurb and me and my partner did not sleep well at all. We would not have stayed here if it wasn't so cheap because I would have thought that there is much better hotels out there for £50+ but at £39 for the night with breakfast we couldn't really complain.
- Official Description (provided by the hotel):
- The newly refurbished Buckatree Hall Hotel is a renowned Country House Hotel set in its own mature gardens and woodland beside a scenic lake. The hotel offers first class accommodation and facilities in which you can relax and enjoy the memorable surroundings and location. We are ideally located at the foot of the famous Wrekin Hill for all of Shropshire's finest tourist attractions including Ironbridge and its museums, the Black Country and Shrewsbury. Located in Telfod we are also ideal as a base for visiting Chester, North Wales and the West Midlands. A full service hotel of which the team are highly motivated to provide a professional, friendly and fantastic product at all times. ... more less
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- Also Known As:
- Buckatree Hall Telford
- Hotel Buckatree Hall
- Buckatree Hall Hotel Telford, England