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“Elegent” 4 of 5 stars
Review of Chiseldon House

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Chiseldon House
3.0 of 5 Hotel   |   New Road | Chiseldon, Swindon SN4 ONE, England   |  
Hotel amenities
Ranked #12 of 31 Hotels in Swindon
Qld Australia
Top Contributor
120 reviews 120 reviews
37 hotel reviews
Reviews in 47 cities Reviews in 47 cities
62 helpful votes 62 helpful votes
“Elegent”
4 of 5 stars Reviewed September 30, 2012 via mobile

Perfect location for a wedding and reception. Staff were helpful and friendly. However after arriving after a long journey, our request for a sandwich and cup of tea could not be met and staff very helpfully directed us to a nearby pub. By the time we had driven elsewhere, ordered and waited for our food, we had no time left to get ready for the wedding we were attending. Apart from this, every thing else was great.

Stayed September 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Owner at Chiseldon House, responded to this review, October 8, 2012
Thank you for your review. We endeavour to assist with guest requests which leaves us most disappointed to have failed to provide you with a choice of sandwiches. Thank you for drawing our attention to this and for your other positive comments.
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106 reviews from our community

Traveler rating
    48
    32
    10
    11
    5
See reviews for
27
30
3
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Rochester, Minnesota
Top Contributor
64 reviews 64 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed September 27, 2012

We were tired and bedraggled after roaming all over southern England when we drove up to Chiseldon House, but from the moment we entered this charming hotel we were welcomed, pampered, and comfortable.

The basics. This is a lovely, historic manor house set in several acres of gardens in a quiet residential area, easy to access from the A346. The photos on their web site are accurate. Convenient paved parking on the grounds, professional and gracious check-in (and out), spotlessly clean room and bath, comfortable bed and pillows, new fabrics, flat screen tv, everything in the room working perfectly. No air conditioning (we're spoiled Americans!), but we were quite comfortable with the transom windows ajar. Really lovely restaurant with white linen tablecloths and, importantly, good food!

The details. We were here three days in Room 2, one of the larger rooms up the staircase overlooking the front gardens. Our room had French doors that opened to a small veranda along the front of the house to which Room 3 also connects. There was no road noise; we knew there was a road about 200 yards away but could not see or hear it. My husband heard a rooster one morning....love it!

We ate two dinners (and our breakfasts) in the elegant aqua blue and white restaurant, seated in an alcove overlooking the courtyard listening to soft classical music. Very romantic! I had roast pork one night and baked chicken the other, both tender and tasty, with vegetables and potatoes. It was so good to eat wholesome, well-cooked food after all the fried food we'd had while traveling. Very nice desserts too; would love to have had their afternoon tea, but we were out. Our server, Lauren, was perfect. On Friday night the restaurant was closed due to a large private party, which could have been a problem since we didn't want to drive into Swindon (a rather larger town). But, no problem, room service was available and we had beer, soup and sandwiches in our room while we watched tv.

Swindon is a very convenient base for exploring Bath and Oxford. Sue, the gracious and efficient manager, called me a cab to the train station (cost: 8 pounds) after printing off for me the train schedules. Trains run every thirty minutes to both places (cost: about 9 pounds), both only a thirty minute trip. In both Bath and Oxford you just walk from the train stations to the sites; it couldn't have been easier. A tip...the cab the desk calls for you is about 4 pounds cheaper than the cabs you get from the front of the Swindon train station.

The negatives. None to speak of. I absolutely did not feel any sense of shabbiness in Chiseldon House as mentioned by a previous reviewer. Yes, there was some peeling paint around the outside of the French door in our room, and yes, I wish the water pressure in the shower were greater, but this is a restored 170 year old country house, not new construction. And it is a work in progress, but the progress they've made so far is quite satisfactory, I must say!

In summary, this was a restful, beautiful retreat for us amidst a hectic two week trip. Thank you, Sue, for your many kindnesses and you, Mark, for putting your heart and soul into your hotel. (I'm sure David does too, but I didn't have the pleasure of meeting him!) The metal detecting rally my husband was attending in the area may become a yearly event for us; if so, we will definitely be returning to Chiseldon.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Owner at Chiseldon House, responded to this review, October 8, 2012
We are pleased that you enjoyed a restful stay with us. Sorry that I did not have the opportunity of meeting you, hopefully I will have that pleasure on your return.
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Swindon, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 22, 2012

We had a lovely wedding ceremony and reception here in the summer. The staff bent over backwards to help make the day perfect. The food was gorgeous and the gardens are perfect for photos and drinks. It also has a great lounge area for people who don't want to listen to music in the evening.
Our room was large and comfortable, we had no issues with anything.
The breakfast the next day was top notch and I was amazed to see the same staff back again working hard after very little sleep! They had even packed everything up for me to take away. We couldn't have asked for more. Thank you Mark, Sue and the rest of the gang.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Owner at Chiseldon House, responded to this review, October 8, 2012
We are delighted that you had a great time on your wedding day. Thank you for your encouraging comments which we were pleased to pass on to the whole team.
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Swindon, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 3, 2012

I booked a function here for around 60 people. Sadly it was my Mother's funeral wake and we wanted somewhere suitable. I'd been to a couple of wedding receptions at Chiseldon House and was impressed with the facilities so I felt that it would be the best option out of those available. I wasn't wrong. They provided a top quality buffet and there was plenty for everyone. The room they provided was comfortable and intimate but roomy enough for people to circulate. The Staff were really nice, friendly and helpful to everyone. We wanted a celebration of my Mum's life and the Management and Staff at Chiseldon House helped us to achieve it. Well Done and Thank You.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
81 reviews 81 reviews
42 hotel reviews
Reviews in 46 cities Reviews in 46 cities
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed July 14, 2012

This feels like a proper country hotel although it is only 10 mins from Swindon. The grounds are nice, the rooms large and the staff helpful.

But overall it does feel a little run down, but not to bad. The breakfast was good with excellent scrambled eggs. However the evening meal was poor the Sardines hardly edible and the risoto underdone.

Having said that got a good discount so probably value for money

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Owner at Chiseldon House, responded to this review, July 29, 2012
Thank you for your review. I am disappointed that dinner was not to your satisfaction. I hope that next time you stay you will experience more changes to lift the feel, and a much more enjoyable dinner.
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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 10, 2012

Taking a party of 17 adults away is not an easy task, BUT Chiseldon House made it so. All of the staff Sue, Mark and thier entire staff were exceedingly helpful, attended to our every need and made our stay an imensly enjoyable one. Almost all of the rooms had been refurbished to a high standard and were very comfortable. I had arranged to have the private dining room for both of our nights stay. The food which had been pre- ordered was brought in with no fuss and was exceeding well managed. All of the orders where correct and the food was of an equally high standard to the level of service we received. Nothing was too much trouble, a level of service that is hard to find now.
A huge thank you to you all.
S.M.

Room Tip: Room 9 was large, light and airy with a double aspect overlooking the grounds and courtyard
See more room tips
  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Owner at Chiseldon House, responded to this review, July 29, 2012
We am delighted that you enjoyed staying with us and the experience of our private dining. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Europe
Top Contributor
131 reviews 131 reviews
37 hotel reviews
Reviews in 55 cities Reviews in 55 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed July 2, 2012

I enjoyed the restaurant and the breakfast was good and served earlier than the advertised time as I had an early start. The rooms are unfortunately rather in need of a makeover, particularly at the prices they are charging. Ancient wallpaper and poor lighting from another era. The are very old notices fixed with blu-tac on to the wall by the door which looks very amateur. Good sized and clean towels. The service is very charming and helpful.

  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Chiseldon House, responded to this review, July 11, 2012
Thank you for your review. I am pleased that you found us accommodating and helpful. We are undertaking improvements in the hotel, which you will hopefully find quite noticeable on your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chiseldon House

Address: New Road | Chiseldon, Swindon SN4 ONE, England
Location: United Kingdom > England > Wiltshire > Swindon
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #12 of 31 Hotels in Swindon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chiseldon House 3*
Number of rooms: 21
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Also Known As:
Chiseldon House Hotel Swindon
Chiseldon Hotel Swindon

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