I've been to the Goddard Arms a few times and I've never eaten there before. Yesterday, I decided to eat there with family. The food was excellent
After ordering our drink and food, we decided to sit near the bar. Not to close but close enough to watch the Swindon game on the TV next to the bar.
I would like to express that the bar staff and waitresses were excellent. They deserve praise.
The downside to our visit yesterday was the attitude of the duty manager. They had the Swindon game on both screens next to the bar but as soon as the (Swindon) game had started, he (the duty manager) decided to switch the game off. We asked nicely if he could put the game back on the TV we were sat next too but his response was "The Swindon game is not coming back on this TV, deal with it". You wouldn't speak to a dog in the manner he spoke to me and my family.
It wasn’t me or my family that had to deal with this person’s attitude. Another customer who went to the bar to order a drink had his head bitten off. Hell knows how many other customers had to deal with his appalling attitude.
We decided to leave as soon as we finished our meals due to the attitude of this manager. We didn’t want to spend more time listening to this manager biting off the heads of paying customers. We ended up going to another establishment within Old Town. His attitude spoilt, what would have been a great experience to “The Goddard Arm’s”
Again, I would like to express that the other bar staff and waitresses were excellent and they fully deserve praise.
- Official Description (provided by the hotel):
- Purchased by The Barracuda Group and re-opened in December in 2009 trading as The Goddard Arms, a traditional yet contemporary pub offering great service, delicous pub food and varied range of drinks and ales.We have 17 guest bedroooms, all ensuite and offering the weary traveller a comfortable bed for the night. A tasty breakfast can be added to your stay for the morning, and we are excellenty located for links to the M4 the West Country.We have a truely unique private hire function bar called 'The Vault' down in the basement, and conference facilities in the previously used magistrates court. ... more less
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