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“excellent service” 4 of 5 stars
Review of Pizza Hut Shaw Ridge

Pizza Hut Shaw Ridge
Whitehill Way, Swindon SN5 7DN, England
01793 876212
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Ranked #173 of 324 Restaurants in Swindon
Cuisines: Pizza
Dining options: Reservations, Delivery
Restaurant details
Dining options: Reservations, Delivery
swindon
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“excellent service”
4 of 5 stars Reviewed February 3, 2013

visited this pizza hut with my partner and stepson we were seated promptly and our waiter Simon was excellent He took our order and made sure we had drinks food came quickly was hot and tasty Simon checked everything was ok through out our meal and kept our drinks topped up.
very satisfied with meal and service would recommend

  • Visited February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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60 reviews from our community

Visitor rating
    10
    19
    15
    8
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Broad Town, null, United Kingdom
Contributor
14 reviews 14 reviews
5 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Great service, good atmosphere, good food”
5 of 5 stars Reviewed January 25, 2013

We visited without a reservation after watching a film at the nearby Cineworld. It was fairly busy but they found us a seat, instantly gave us stuff to amuse the kids, and menus. The girl waiting on us couldn't have been more pleasant and helpful throughout the evening, and was happy to pack up a doggy bag at the end when one of the kids had over ordered and left half his lasagne.

The salad bar is good enough, with a fairly good variety and lots of dressings. The pizzas were very good, as was the pasta. Service was fast and with a smile, despite the fullness of the restaurant.

The kids also availed themselves of the Ice Cream Factory - a regular treat when we eat here.

Overall, very good for families with a great atmosphere. Don't go if you want a quiet, candle lit supper for two!

  • Visited December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
Senior Contributor
33 reviews 33 reviews
22 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
“Cheap tasty pizza”
3 of 5 stars Reviewed January 14, 2013

Service was slow, restaurant was a bit messy and the salad bar needed a clean up, but the pizza was tasty and it wasnt to expensive.

Visited January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calne
Senior Contributor
24 reviews 24 reviews
11 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Always heaving”
3 of 5 stars Reviewed January 12, 2013

The food is what you would expect from this kind of place. The service is typical also. It seems these places are used primarily by families with young children, so don't expect a nice quiet meal. It always seems really busy, so I think they have got the balance about right with prices quality and service.

Visited January 2013
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Faringdon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“When is a booking not a booking?”
1 of 5 stars Reviewed January 12, 2013

When it is a "Request".

Truly bizarre and unsatisfactory experience at Shaw Ridge Swindon. Booked a table online and selected time and date. Duly arrived today with small child and five adults to be told that my booking was not a booking, it was a request and it hadn't been honoured and so therefore we didn't have a table. Utter waste of time, money and effort. What is the point of requesting a table if Pizza Hut don't ever confirm yes or no until you get there? Ludicrous, disappointing and shocking customer service. Never again.

  • Visited January 2013
    • 1 of 5 stars Service
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