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“Love the place!!” 4 of 5 stars
Review of Revolucion De Cuba

Revolucion De Cuba
9 the Strand | The Wardwick, Derby DE1 1BJ, England
+44 1332 896196
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Ranked #131 of 413 Restaurants in Derby
Price range: $15 - $23
Cuisines: Latin, Tapas, Cuban, South American
Dining options: Dinner, Lunch, Breakfast, Late Night, Reservations
Restaurant details
Dining options: Dinner, Lunch, Breakfast, Late Night, Reservations
derby
Reviewer
4 reviews 4 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Love the place!!”
4 of 5 stars Reviewed June 27, 2013

I come to Revs De Cuba nearly every weekend! I love the food its sooo tatsy and the drinks promo between 5-7pm is Fab, I take full advantage of that offer! The waiters and Waiteresses are friendly and heplful. There was one time when the service wasn't that good but they were aware of the situation and aplogised. Apart from that one hic-cup I love the place it has a great atmosphere and the cocktails are lovely jubbly!!! Cheers!!

  • Visited June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

Visitor rating
    38
    57
    23
    10
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Derby, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great night out!”
4 of 5 stars Reviewed June 24, 2013

Great start to a Saturday night, the tapas was delicious and the portion sizes were very good with lots of choices so there was something for everyone. The cocktails were exceptional, I would recommend the mad hatters tea party. The staff were friendly and attentive, they were great at advising on food and drinks.

  • Visited June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Top Contributor
81 reviews 81 reviews
38 restaurant reviews
Reviews in 39 cities Reviews in 39 cities
72 helpful votes 72 helpful votes
“Good cocktails, tapas and music”
4 of 5 stars Reviewed June 23, 2013 via mobile

Went here for tapas and cocktails on a saturday night. Booked table online, staff friendly and efficient. Tapas was great value for money, good atmosphere and a gorgeous old building.

Visited June 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Disgraceful”
1 of 5 stars Reviewed June 22, 2013

I have been short changed twice now in this bar. The first time i couldn't be sure and maybe I was wrong so I didn't challenge it. The second time I asked a friend to confirm that I was giving the barman a twenty pound note but was only given change for ten.The barman said they would check the cameras at a later date which I was dissatisfied with. I was then met by an aggressive manager who obviously had no idea about how to deal with an irate customer who was not going to accept the fact that I had been shortchanged twice. This manager is a nasty threatening bully who was literally in my face shouting at me and reduced me to tears.You should be ashamed to employ such a disgusting vile man. Needless to say that I will never visit or recommend this place again. Despite this I would like to thank the doorlady who was sorry we had had this experiene. Maybe managers should learn a few things about customer service from her!

  • Visited July 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Crap”
1 of 5 stars Reviewed June 16, 2013 via mobile

Never ever have I been served by such a rude and surly bar man he even rolled his eyes do we walked out I will not return

  • Visited June 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerbyManager9, General Manager at Revolucion De Cuba, responded to this review, June 17, 2013
Hi Windbrother,

At Revolucion de Cuba we aim to provide high standards of service and professionalism to all of our customers at all times. It would seem that when you visited this was not the case.

I would like to investigate this matter further so if it was at all possible, would you be able to forward me on some more details such as the date and time of your visit, if it was at the weekend the rough location as to where you was being served would also help me look into this.

derby@revoluciondecuba.com

If you could use the subject title of TA FAO ROB, that would be good.

Many Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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