My husband and 2 boys aged 9 and 12 stayed here for one night as a stop over from Wales. The hotel is clean and the beds incredibly comfy. The front desk staff were helpful and always smiled. The only disappointment was the breakfast from the restaurant next door. I would rate this very poor. We arrived for breakfast at 9.20am. There were no clean cups, bowls, plates and when plates did arrive, no bacon, no mushrooms, no eggs in the heated trays. I waited 15 minutes for food to be replenished. It was quite clear the staff couldnt cope. Two tables pushed together were used to stack dirty crockery and cutlery on...staff too busy to take them in to the kitchen to load into dishwasher? This could well be why there were no clean plates to eat from! A real shame because the hotel is actually nice. Sleep here but dont eat here!!
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- Also Known As:
- Premier Inn Gloucester Hotel Gloucester
- Premier Inn Barnwood