I've stayed at this hotel on a number of occasions. Very clean and normally polite staff. However, due to unforeseen circumstances, I forgot to book ahead. I was going to drive home from work (approx 60 miles) but as I passed the hotel an illuminated sign stated rooms £29. I went to reception - ignored for a while by a lady and man in a white shirt - the lady said she had a room and the price was £45. I asked if I could have the £29 that was advertised on the tariff behind her. At this point the man chipped in and said they haven't got any £29 rooms. I said, in that case they should amend their electronic signs to say from £45. He was very condescending and rather rude. When I said I'd rather drive home than feel cheated, he said something like 'have a good trip home sir'. I'm no mug and know that Premier and Travelodge from £19 and £29 are rarely or never available, the Ibis signs are VERY misleading. They are not a plastic banner outside, they are easily changed electronic signs outside and at reception.
- Official Description (provided by the hotel):
- Ibis Gloucester hotel is a budget hotel located just outside Gloucester City Centre.Book the hotel for easy access to the M5 motorway, Cheltenham, Barnwood and Barnett Way Business Area. The 127 modern guest rooms all have FREE WIFI, climate control, hairdryers,Broadband internet and satellite TV. You can enjoy breakfast or a meal at the Café restaurant, or a nightcap in the friendly bar. There is free car parking on site. ... more less
- Reservation Options:
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