Had lunch today with my family and grandparents. We were seated right at the back where no one else was sat- no atmosphere. The table was not fully set. Most of us chose the carvery, which was not worth the price paid, (better off going to the Toby carvery) which went cold quick. The service was poor. The waitresses failed to clean our plates. We had to get up to ask for the pudding menu. The pudding was even served whilst our dirty plates sat on the table with us. Again, we had to get up to request if our plates could be moved, which were moved by the time the desert course was finished.
We understand that a wedding function was on at the time. But as a waitress I know this should not be an excuse for poor service.
Such a shame as we were visiting on recommendation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.