We stayed for my birthday, ordering a bottle of Champagne for the room and it was suggested we have a 'suite' as our 11 year old son was also with us. The area isn't very nice but that isn't the hotels fault.
The hotel has freezing corridors and we had to plug a radiator into our room as it was so cold. The curtain track was plastic and collapsed when we drew the curtains and the sheets of our 2 beds pushed together were ripped in over 6 places. The bed was also itchy.The 'suite' consisted of a normal room with an adjoining large room with hardly any furniture and obviously just a spare room that hadn't been refurbished. My son found it scary.
Dinner was over priced and anything without chips was very small. Breakfast was very nice and the reception staff very good. The pool area needs a good clean.
We did complain and the Manager did adjust the bill but we felt at any price this was too much to pay for a hotel we just couldn't wait to leave. There were so many negatives that it was pointless trying to explain these to the Manager, we just wanted to get home.
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- Also Known As:
- Ramada Gloucester Hotel Country
- Gloucester Ramada