We visited the Inn for lunch to celebrate our Grandfather's 94th birthday. The food took over an hour to arrive with other tables being served and finishing their meals before us. There was no apology or explanation offered for the delay and we had to ask several times regarding when our food would arrive. The apology when finally offered was insincere and they certainly do not abide by the rule that the 'customer is always right' with a number of remarks made suggesting that we were at fault for not realising and accepting that they were very busy. The food when it did arrive was lukewarm, dry and lacking flavour. It was certainly poor value for money with the long delay adding insult to injury. No offer of recompense was made and the insincere & bored tone of voice was very galling. Thankfully we had had the foresight to make our 1 year old a sandwich for his lunch otherwise the experience would have been even worse. He undoubtedly had the best meal of the day. Needless to say, we will never go there again.
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