We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bent over backwards” 5 of 5 stars
Review of Grants Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save
You added Grants Hotel to your Saves list
Grants Hotel
3.0 of 5 Hotel   |   3 - 11 Swan Rd, Harrogate HG1 2SS, England   |  
Hotel amenities
Ranked #17 of 31 Hotels in Harrogate
Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Bent over backwards”
5 of 5 stars Reviewed December 6, 2012

On arrival I hadn't eaten all day and discovered the hotel does not serve evening food. I told the receptionist how hungry I was and she was wonderful - she managed to scrabble a few things togetther & brought a tuna sarnie with crisps up to my room. The room itself was modern and comfortable, and I was thrilled to find I had a bath as well as a shower. Breakfast was excellent and the lady waitressing made sure I had everything I wanted. The staff were so lovely and really bent over backwards to make me feel welcome. I stayed here on my own for a business trip but enjoyed it so much I will be returning to the hotel next year with my partner for a weekend getaway in Harrogate.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review, December 12, 2012
Thank you for your lovely comments - Elaine and the team are delighted that you enjoyed your stay with us and hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

243 reviews from our community

Traveler rating
    69
    79
    51
    31
    13
See reviews for
11
121
10
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Coventry, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 5, 2012

This hotel has a great location 5 minutes walk from the centre of Harrogate , The room we had was comfortable ,nice and warm on a chilly day , the bed was very comfortable and the bathroom adequate, Overall a decent sized room and clean if not a little dated.
The bar and lounge areas look like they have been recently renovated and were fine for a early evening drink at reasonale prices I think it was a promotion.
We did not tske breakfast because this was additional and at £9.50 seemed expensive when there are cafes 5 minutes away.
Overall a good value stay and pleasant staff I would stay here again if a reasonable priced deal

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review, November 10, 2012
Thank you for your great comments about the hotel and hope that you take the opportunity to visit us again. We offer fabulous discounts in our accommodation deals and people have the opportunity to take breakfast if they want it . Check out in the New Year our breakfast inclusive rates.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 5, 2012

My daughter and I stayed here for one night on the 3rd of November. The twin room we had was lovely I could not fault the room and the beds were very comfortable. We didn't have the breakfast so I can't comment on the food. The only down side is the parking we got there early hoping to park in the car park but the car park had about 8 or 10 spaces and these were taken up mostly by vans. We were given a token for street parking but it was very busy in that area due to the other hotels on the street. We did manage to get a space but if it hadn't been for a parking attendant walking past as I was parking up I would not have know the rules as the receptionist at the hotel didn't explain.

Room Tip: We stayed in room 166 it was lovely
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review, November 10, 2012
We are glad that you and your daughter enjoyed your stay and hope that we will see you again in the future. I must apologise on behalf of the team regarding the on street parking rules. As we have a small car park we use the on street facilities automatically, so I am disappointed that the girls didn't explain how the system works properly.

Thank you for bringing this to my attention and I will ensure that more training in this area is given.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 4, 2012

On the basis of the deal we secured and the proximity to the convention centre this was a good find. The room was typical of older properties ready for renovation: tired bathroom, furniture and heating/ventilation difficult to control. Had breakfast which was very good. For a quick weekend in Harrogate ideal and we'll most likely be back.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review, November 10, 2012
Thanks for your comments and we do hope to see you again soon. We are currently working through the building to upgrade bedrooms and hope you like our improvements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
halifax
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 1, 2012

Stayed here last week in a single room whilst working in Harrogate. First impression of the hotel is good. There is a small carpark to the rear and free on street parking with a permit which is provided by the hotel. The bar and reception are very pleasant and the rooms are also OK. We paid just £35.00 for the night which was very good value. We paid £6.50 extra for continental breakfast (£9.50 for cooked), but this was rather poor. Overall a good experience though and I would go again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review, November 10, 2012
Thanks for your great comments about our hotel, we have taken note about your comments about our continental breakfast and we will review our offering. Look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kettering, United Kingdom
Top Contributor
63 reviews 63 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 3, 2012

We stayed overnight in a twin room, the hotel is under going renovations so in parts is slightly shabby but judging by the new decor in the bar and dining room, once complete this hotel has the potential for beauty! On arrival the receptionist was extremely helpful and efficient. Our room was very comfortable, with a large en suite. The hotel is situated on a quiet road which leads to Harrogate's oldest pub, Hales Bar which is well worth a visit if you like a proper pub! Shopping is close by as is the beautiful Royal Hall. We will definitely use this hotel again. The only downside would be that breakfast, although adequate, was no frills.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review, October 12, 2012
Thank you for your comments, we are glad you enjoyed your stay. I have noted your comments about breakfast and we are working on the offering and presentation.

We are delighted you have enjoyed the surrounding area and hope to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed October 1, 2012

We stayed whilst visiting friends who live in Harrogate. The room was ok although on the small side, bathroom fine though small. Would have preferred curtains rather than blinds. Didn't eat there as we thought that the breakfast was over priced, as it is not included. To get a parking space on site arrive early. We ended up a short walk away, Although you can get a parking permit from the hotel, so check in first then park up. It would have been nice to have been told when booking to save paying for parking first. We thought £80.10 for room only is a bit steep. We had an enjoyable time in Harrogate though that was to do with the company we were with not the Hotel.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review, October 12, 2012
Thank you for taking the time to comment about your recent stay, we are sorry that it wasn't a perfect stay for you and that you felt that you were not given all the relevant information before arriving.
We have limited parking and try to inform all guests through a courtesy call prior to arrival of this and offer the free permits on arrival. We are continuing to improve our offering and are replacing the blinds put up by previous managers to curtains.
We hope that you will take the opportunity of returning to see the improvements we are putting in place.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Grants Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grants Hotel

Address: 3 - 11 Swan Rd, Harrogate HG1 2SS, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #17 of 31 Hotels in Harrogate
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grants Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
Grants Hotel is a lovely little hotel situated on a quiet leafy road right in the centre of the beautiful spa town of Harrogate. With great care and attention to detail we strive to create a home-away-from-home for each of our guests. With FREE WiFi you can also bring your office with you and keep connected while you put your feet up. Here at Grants we are delighted to look after your every need while staying with us. Nothing is ever too much trouble. Enjoy your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Odigeo so you can book your Grants Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grants Hotel Harrogate, Yorkshire

Owners: What's your side of the story?

If you own or manage Grants Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.