Stayed here for two nights. Walked in and was greeted by helpful happy staff fantastic customer service. My room was spotless even a fan in the room if too hot. The bathroom was just fantastic once again spotless, loved it when I walked in the lights turn on by sensor. Tea and coffee hot chocolate and lovely biscuits in the room free wifi we ate in the popular Orchid restaurant which has a big reputation in Harrogate and I agree with the reviews just stunning. This place is top of my list when I come back for a visit.