Went for afternoon tea for 7 people aged 45 to 88 years old on a fairly quiet Sunday afternoon.We were shown to a table and members of our party had to collect chairs from other tables so we could all sit together. Service was slow as there appeared to be one member of staff only. Meagre amounts of sandwiches eventually arrived and on some of the sandwiches the bread was curled up and dry on one side.The scones were tasty but tiny and there was one each however there was only 6 cakes for 7 of us.Nice big teapots of hot tea for the tea drinkers who had 2/3 cups each but one small cup of lukewarm coffee for the coffee drinkers amongst us.No member of staff could be found to ask for more coffee or discuss the state of the food. At £12.50 per person I felt completely robbed.
I did ring the manager the following day to complain who apologised and said he would look into this immediately and ring me back.This was 3 weeks ago today and I am still waiting for him to call back. Do not waste your money here!!
- Official Description (provided by the hotel):
- A Victorian landmark, the four-star Majestic Hotel has 170 bedrooms and sits in 12 acres of landscaped grounds in the centre of the spa town of Harrogate. Just a mile from the train station and 10 minutes walk from the famous Betty’s Tea Rooms, it’s the perfect location to enjoy Harrogate’s quaint shops and spas; and you can also venture out to the wild landscape of the Yorkshire Dales. With a pool, jacuzzi, steam room and beauty salon, as well as tea rooms, a bar and the Majestic Restaurant there’s everything you need to relax after a day of sightseeing. ... more less
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- Also Known As:
- Barcelo Harrogate
- Majestic Hotel Harrogate
- The Majestic Hotel Harrogate, Yorkshire