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“What an amazing hotel” 5 of 5 stars
Review of Rudding Park Hotel

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Rudding Park Hotel
4.0 of 5 Hotel   |   Rudding Park | Follifoot, Harrogate HG3 1JH, England   |  
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Hotel amenities
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Great Yorkshire Break
Ranked #1 of 30 Hotels in Harrogate
Chelmsford, United Kingdom
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
15 helpful votes 15 helpful votes
“What an amazing hotel”
5 of 5 stars Reviewed July 20, 2014 via mobile

Stayed here for a family wedding we were well looked after the rooms were well appointed and all the staff were well trained and treated us well The wedding was fabulous excellent food and the rooms were beautifully decorated Only downsise no pool yet

Stayed April 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuddingPark, The Rudding Park Team at Rudding Park Hotel, responded to this review, July 21, 2014
Dear Guest

Thank you for staying with us at Rudding Park and for taking the time to share your views with the Trip Advisor community.

We’re all delighted that you enjoyed your stay with us and enjoyed the wedding you were attending. Your comments complementing the rooms, food and staff are a delight to read and act as a constant source of motivation to all the team here at Rudding Park.

I'm also pleased to be able to tell you that the next phase of our development is well under way and this will include a new swimming pool, hydrotherapy pool and further treatment rooms for our Spa. We hope to begin the project in late 2014.

We look forward to welcoming you back to Rudding Park in the near future, do be sure to keep an eye on our website for all of our special promotions and please book directly so that we can personally look after you once again.

With kind regards


The Rudding Park Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,784 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (689)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Stotfold, United Kingdom
Top Contributor
289 reviews 289 reviews
52 hotel reviews
Reviews in 126 cities Reviews in 126 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed July 19, 2014

I have deliberated for nearly a week before writing this review. I am always absolutely honest in my reviews but our stay was a gift and so I wanted to be as positive as possible. I did consider a personal email to the hotel but if we don't share the bad with the good on TA, it defeats the object.

Overall, considering our whole stay, it was very good. The room was stunning … we were in the Follifoot Wing and the room was large with an excellent bathroom - separate shower and free-standing tub. In addition, we had a lovely terrace area that was not overlooked. Unfortunately, as with many hotels, there was only one comfy chair in the room despite it being a 'double' room. Apart from this, the room was absolutely spotless and very well equipped. The complimentary water beside the bed as part of the turndown service is always very welcome … nice touch.

Our package included dinner in the Clocktower Restaurant. We were seated in an area that seemed dedicated to couples … nice and quiet and definitely relaxing. The dinner was excellent but expensive … I guess that you get what you pay for. Unfortunately, our first choice of wine was out of stock … a little surprising considering the size of the hotel. The lamb and venison were perfectly cooked. I was a little surprised not to be given a sharp knife for the venison, but when it arrived, I found that I could probably have cut it with a fork … and it was not overdone … perfect and tender.

Unfortunately, breakfast the next morning was not so good. Cereal and fruit etc. are available from the buffet. Some of the fruit had run out when I went to the area. Cooked breakfast orders are taken by the staff and brought individually to the table. Initially we thought that this was a good idea as many buffet hot breakfasts are either cold or overdone. Unfortunately, our 'hot' breakfast took a long time to arrive and when it did arrive, it was quite small and was cold/tepid. As there were no staff around at this time and we wanted to make an early start, we decided to eat what was ok and head out. When a member of staff collected our plates, they saw that we had left a large part of the food and asked if it was alright. When we explained that it was mainly cold, they immediately went and called the restaurant manager who offered to bring another meal. Whilst this was a very good prompt response, in my book, the breakfast should have arrived hot in the first place.

Checkout proved to be the biggest problem of our stay. Despite having received confirmation of our gift voucher in writing and having handed in the voucher at check-in, the price of the package had been added to our bill. When I challenged this, I was informed that that was the price I had to pay. Fortunately, I still had the written confirmation of my booking confirming the use of the voucher. The young lady on reception took the confirmation and credited the voucher against our stay. Overall, the process took a long time and was acutely embarrassing … I would hate to think what the delay would have been if I hadn't had the confirmation.

In summary, a stunningly beautiful hotel with outstanding food, albeit expensive. Despite no mention of a pool on the website, I was surprised that there really wasn't one. I don't think that we have ever stayed at a hotel of this status that doesn't have an indoor pool. A fabulous gift but would we go back … ??

Room Tip: Room 261 has a lovely terrace that is not overlooked
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuddingPark, The Rudding Park Team at Rudding Park Hotel, responded to this review, July 21, 2014
Dear Guest

Thank you for staying with us at Rudding Park and for taking the time to share your experience with the Trip Advisor community.

We were delighted that your overall stay was good, enjoying the benefits of a room in our splendid Follifoot wing, and we have noted your comment as to their only being one chair in a room for two people.

We’re so glad that you chose to visit the Clocktower during your stay and enjoyed an excellent evening meal, equally we were disappointed this did not extend to breakfast. We can only apologise for your experience in our restaurant and reception on departure, these standards fall below those upon which we pride ourselves and we have put in place some retraining to prevent any further reoccurrences. I am pleased that you have now had the opportunity to speak to our Guest Services Manager.

Your comments complementing the beautiful hotel with outstanding food are all a delight to read and act as a constant source of motivation to all the team here at Rudding Park. I am pleased to tell you that we are currently working hard with our architects to finalise the plans for our new development which includes an indoor pool and extension of our Spa in late 2014

We look forward to welcoming you back to Rudding Park, and do remember that by booking with us directly you’ll be sure to receive the best available rate and latest special offers.

Kind Regards

The Rudding Park Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
porthcawl
Senior Contributor
47 reviews 47 reviews
38 hotel reviews
Reviews in 40 cities Reviews in 40 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 19, 2014

An excellent hotel in beautiful surroundings. All the staff were so helpful especially at reception and the concierge. On a very busy sunny Summer's day it certainly looked at its best. We are looking forward to our next visit.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuddingPark, Guest Relations Manager at Rudding Park Hotel, responded to this review, July 20, 2014
Dear Guest,

Thank you choosing to stay with us here at Rudding Park and for taking the time to share your experience with the Trip Advisor community.

We’re so glad that all the staff you encountered were helpful, we will be sure to pass on your complements, especially to the concierge and reception teams!

We’re equally delighted to read that the sun came out whilst you were with us and we look forward to welcoming you back to Rudding Park soon when it will hopefully be out again!

Kind Regards

The Rudding Park Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Top Contributor
140 reviews 140 reviews
48 hotel reviews
Reviews in 61 cities Reviews in 61 cities
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed July 19, 2014

Like a previous reviewer , I suspect we may have visited enough times now to be considered regulars, and as such am cautious about being to gushing in my reviews lest they sound sycophantic.

Because of previous experiences we always visit with high expectations and I can honestly say they are always met and usually exceeded. Have they always got everything right? of course not they are humans, but on the odd occasion there has been a "slip up" they have taken every step to put things right.

Great rooms, in a great hotel in great surroundings.

But by far the biggest asset is the great staff, all of whom from gardeners, to domestics, to porters, to reception, to bar and restaurant staff combine to make our stays so enjoyable. In fact even the management staff do their best ;-)

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuddingPark, Guest Relations Manager at Rudding Park Hotel, responded to this review, July 20, 2014
Dear Guest,

Thank you for staying with us once again here at Rudding Park and for taking the time to write your lovely review.

It’s the highest compliment to our efforts in providing out guests with the highest standards of service, when they decided to return to us again and again so thank you for your continued support.

Your comments complementing all the staff, from the gardeners to housekeepers, porters, reception team as well as the bar and restaurant staff are a delight to read and will of course be shared with everyone here at Rudding Park.

We hope to see you back at Rudding Park again soon, as well as many more times after that! Do remember to keep an eye on our website for the latest special offers and by booking directly with us we can guarantee the best available rates.

Kind Regards

The Rudding Park Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbria, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 19, 2014

Good quality hotel, very comfortable and good location.
Stayed several times and enjoyed each stay.
Clock tower food selection and quality very good, and the bar has a good selection of beer and spirits.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuddingPark, Guest Relations Manager at Rudding Park Hotel, responded to this review, July 20, 2014
Dear Guest,

Thank you for deciding to stay with us again here at Rudding Park and for taking the time to share your experience with the Trip Advisor community.

We’re so glad that you enjoyed your time with us so much, we will be sure to pass on your comments to the relevant departments who will be equally as delighted that you enjoyed your time with us. Reviews like your own act as a constant source of motivation for all the team, so thank you once again.

We look forward to welcoming you back in the near future, and do remember by booking with us directly we can guarantee the best available rates and special offers.

Kind Regards

The Rudding Park Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 18, 2014

This was our second stay at Rudding Park.
First time round we had a few niggles but this stay was excellent.
We had a Follyfoot Wing Spa Room which was spacious and luxurious.
Dinner in the Clocktower restaurant was delicious, as was breakfast the next morning.
All in all, an excellent stay.

Room Tip: Follyfoot Wing rooms are worth the extra tariff.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuddingPark, Guest Relations Manager at Rudding Park Hotel, responded to this review, July 19, 2014
Dear Guest,

Thank you for staying with us again here at Rudding Park and for taking the time to share your experience with the Trip Advisor community.

We’re so glad to hear that having experienced a few ‘niggles’ on your previous visit you enjoyed your second stay with us so much. We indeed strive to provide all our guests with the highest standards of service and are delighted that on this occasion the standards we pride ourselves upon were met.

Your comments complementing the Clocktower when you dined at both breakfast and dinner, have of course been passed on to the team, who are equally as delighted you enjoyed your time with us so much.

Once again thank you for your review, and we hope to welcome you back to Rudding Park in the near future. Do remember when next making a reservation, by booking with us directly we can guarantee the nest available rates.

Kind Regards

The Rudding Park Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Yorkshire, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 14, 2014

We booked to stay at Rudding Park as part of a spa break which included dinner, bed & breakfast and a spa treatment. The hotel is beautiful both inside and out. We were made to feel very welcome by every member of staff who couldn't do enough to help you. The room we stayed in (Follifoot Wing Spa Room) was absolutely amazing with a huge bed and tasteful décor, the bathroom had a gorgeous roll top bath and our own private steam room. The spa area of the hotel is lovely and the massages we had as our chosen treatments were the best we've ever had! The evening meal in the Clocktower restaurant was wonderful. Delicious, well presented food, served in lovely surroundings. Breakfast the following morning was excellent too, with a vast continental selection and cooked menu. We would highly recommend this hotel and look forward to returning.

Room Tip: Follifoot Wing Spa Room - Amazing!
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuddingPark, The Rudding Park Team at Rudding Park Hotel, responded to this review, July 16, 2014
Dear Guest

Thank you for taking the time to share your experience of Rudding Park with the Trip Advisor community.

We’re all delighted that you enjoyed your stay with us and were made to feel so special. Your comments complementing the beautiful Spa room with its big bed and roll top bath, and staff that were nice and friendly are all a delight to read, equally our team in the Clocktower are delighted that you enjoyed your dining experience. Your comments act as a constant source of motivation to all the team here at Rudding Park.

We look forward to welcoming you back to Rudding Park in the near future, do be sure to keep an eye on our website for all of our special promotions and please do book directly so that we can personally look after you on your return.

Kind Regards

The Rudding Park Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rudding Park Hotel

Address: Rudding Park | Follifoot, Harrogate HG3 1JH, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Harrogate
#1 Romantic Hotel in Harrogate
#1 Spa Hotel in Harrogate
#1 Luxury Hotel in Harrogate
#1 Family Hotel in Harrogate
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Rudding Park Hotel 4*
Official Description (provided by the hotel):
Award winning Rudding Park lies three miles south of Harrogate and thirty minutes north of Leeds. The 4 red star stylish hotel includes 90 luxury bedrooms, 2 AA Rosette Clocktower restaurant, a spa, gym, 14 seat cinema and 17 event rooms. Rudding Park's 18 hole golf course and 6 hole Repton Short Course run through the existing 300 acre parkland and the Golf Academy provides state of the art tuition. ... more   less 
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Also Known As:
Rudding Park Harrogate
Hotel Rudding Park
Rudding Park Hotel Harrogate, Yorkshire

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