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“Great Beer, Good atmosphere, Good Food” 5 of 5 stars
Review of The Old Bell Tavern

The Old Bell Tavern
6 Royal Parade, Harrogate HG1 2SZ, England
01423 507930
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Ranked #76 of 326 Restaurants in Harrogate
Certificate of Excellence 2014
Cuisines: British
More restaurant details
Restaurant details
Good for: Local cuisine, Bar scene, Dining on a budget
Dining options: Dinner, Dessert, Lunch, Breakfast, Late Night, Reservations
Contributor
11 reviews 11 reviews
5 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great Beer, Good atmosphere, Good Food”
5 of 5 stars Reviewed February 20, 2013

The title sums it up really. I regularly visit Harrogate on Business and its become my regular routine to have a pint in the Old Bell when IM there. It has an excellent and wonderfully extensive range of beers all kept perfectly Ive had many good pints there and never a bad one. Its the best beer in Harrogate.
The food in the bar is good value but only served early in the evening. Later the upstairs restaurant opens which has a bigger and more interesting menu. The food is very good but the portions are large. I've never managed a pudding as well.
The pub is always busy and has a good freindly atmosphere. The restaurant is often quieter but is als reccomended.

Visited April 2012
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293 reviews from our community

Visitor rating
    144
    97
    30
    13
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Harrogate, United Kingdom
Top Contributor
65 reviews 65 reviews
33 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
112 helpful votes 112 helpful votes
“So the beer is good but the attitude and service not worth it”
3 of 5 stars Reviewed February 14, 2013

I should first say that my company has had *endless* dinners and social events at the Old Bell in the past. However, in the last few months, the service has been lacking and the management flat out rude to deal with. It's almost as if it's too much trouble for them to take our business as they are making it harder and harder to book for a larger party (requiring a deposit all of a sudden). When my coworker asked to speak to a manager to work this out, she was put on "hold" where she heard the person answering the phone say "guess who.." in a snarky manner. There are way too many other restaurants in Harrogate that would love to have our business and we will be going elsewhere from now on.

  • Visited January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaylaMTT, General Manager at The Old Bell Tavern, responded to this review, March 5, 2013
Firstly I would like to thank you for your comments. It’s always good to know we are getting things right regarding our beer however I was disappointed to hear you no longer intend to visit the Old Bell owing to issues with booking tables for larger parties. Please allow me to explain our policy. A large number of table bookings have in the past, failed to turn up which in turn has lead to wasted food and other customers being turned away and left disappointed. We have for many years requested a deposit and pre order for any table over 10 people or more and this was increased to tables of 15 people or more in 2012. The deposit system ensures we have some recompense should a table not turn up or should there be a decline in numbers at the last minute. The pre-order ensures our small kitchen and team can get your food prepared as quickly as possible without affecting the service to any of our other customers.

I would be very grateful if you would contact me directly to discuss things further as we do really value your custom and will try our upmost to rectify any issues and make amends for you and your party in the future.

Regards,

Andrew Bates – Manager Old Bell Tavern
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
harrogate. north yorkshire
Top Contributor
101 reviews 101 reviews
67 restaurant reviews
Reviews in 34 cities Reviews in 34 cities
41 helpful votes 41 helpful votes
“A TRUE ENGLISH OLD TAVERN WITH GREAT ALE !”
4 of 5 stars Reviewed January 28, 2013

Super location and a great selection of Real Ales !

An interesting menu also which seems to compliment the array of Fizz Goggling Ales !

The staff are both knowledgeable,interesting and sociable.

A particular mention must go to Daniel Howard, ( Assistant Manager I'm told ) who excelled in making our second visit a truly enjoyable time.

Keep up the good work !

Believe me it's working !

A must visit whilst in Harrogate.

  • Visited January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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Dunfermline, United Kingdom
Top Contributor
271 reviews 271 reviews
181 restaurant reviews
Reviews in 78 cities Reviews in 78 cities
130 helpful votes 130 helpful votes
“A class pub in the middle of town”
4 of 5 stars Reviewed January 26, 2013

We are regular visitors to Harrogate, and the Old Bell has become our regular HQ. many draught real ales, knowledgeable and mostly, but not 100% friendly staff - this is N Yorks you know! The pub has a real buzz, and can get very busy indeed, but don't be put off, it's worth your time to wait & savour. Lovely coffee & free refills if that's your scene! Food good, verging on very good - eat upstairs in the smallish restaurant where a reservation really is essential.

  • Visited June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Warwick, United Kingdom
Top Contributor
144 reviews 144 reviews
97 restaurant reviews
Reviews in 41 cities Reviews in 41 cities
86 helpful votes 86 helpful votes
“no idea about the food, but beer is excellent!”
5 of 5 stars Reviewed January 21, 2013

food menu looked good but we were here for the beer - good selection well kept.
busy but relaxed feel to the place with a mix of customers and an open airy atmosphere.

Visited January 2013
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