Stayed at this hotel on a business trip for 3 days and although the main part of the hotel and the executive rooms were probably lovely, I was put in the old section of the hotel which was used as a barn many years ago. I was expecting an updated fairly spacious room by the information given by the hotel but is sad to say it was nothing like that. The hallway to my room could barely fit my suitcase through it I am glad i'm not a big person because they would have a problem manuevering the passageways. There was no elevator which may be hard for elderly people. My room was tiny, the phone didn't work at all, the bathroom was hidden in a wall basically. You could sit on the toilet and brush your teeth at the same time it was so close to eachother. The shower barely worked because there was no water pressure at all. The heat was running at full blast 24 hours a day and when I complained that i needed it turned down, they sent someone to look and said oh the valves are all broken off so they couldn't turn them down at all. They were supposed to send someone to repair this but it was still the same 3 days later. Even though I complained about my room I was not even offered an alternative, nor was I given any kind of discount. The food at the hotel is far to expensive especially breakfast. This hotel although may make its money on conventions and weddings needs a big update done to the rooms especially in the barn section.
- Also Known As:
- Barn Hotel London
- The Barn Hotel Ruislip, England
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