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“Mediocre food but cheap” 3 of 5 stars
Review of Il Primo

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Il Primo
18-21 South Street, New Ross, Ireland
+353 51425262
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Ranked #12 of 15 Restaurants in New Ross
Cuisines: Italian, Egyptian
Good for: Families with children, Romance, Doing business
Restaurant details
Good for: Families with children, Romance, Doing business
Wexford, Ireland
Top Contributor
57 reviews 57 reviews
30 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
46 helpful votes 46 helpful votes
“Mediocre food but cheap”
3 of 5 stars Reviewed July 4, 2010

I've been here a few times and have had the same experience every time, its mediocre food but its cheap. The menu has barely changed in the years between my visits and I don't think the restaurant has come anywhere near to achieving its potential. It has a good location but you get the impression that it could really do alot better. Service with a smile would also help.

    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 reviews from our community

Visitor rating
    4
    3
    6
    3
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Dublin
Contributor
20 reviews 20 reviews
3 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
“Excellent Lunch at Il Primo”
5 of 5 stars Reviewed April 4, 2010

We arrived with our two young kids to a quiet Il Primo on a wet Saturday afternoon for lunch. We needn't have worried. the food was great and the staff extremely welcoming and friendly. Two large fish tanks provided entertainment. Excellent choice

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Dreadful..”
1 of 5 stars Reviewed April 10, 2008

On a trip to Ireland a group of us decided to eat at El Primo Italian restaurant in New Ross. To say that it was a bad experience would be an understatement.

Following huge difficulties ordering in our food, doubt set in as to what the kitchen was going to produce. At this point I admit we should have left, but lack of choice and time resulted in a decision to stay and 'sample' their cuisine.

Some stale bread was promptly delivered to our table that would have bounced back if thrown at a wall.

Having ordered chicken in a white wine and mushroom sauce, and battled to find out what it would be served with, we waited patiently for our meals. When the meal finally arrived I was astonished to find a breast of chargrilled chicken in a white sauce tasting distinctly of dill, resting on spaghetti bolognaise! Needless to say it tasted so dreadful it was inedible. The meals ordered by the rest of my company were equally awful.

When the waiter collected our untouched plates he asked how the meal was. When I explained that it wasn't very pleasant he simply removed the dishes and presented us with the bill. We received no apology or offer to compensate us for the meals we didn't eat. Poor customer service doesn't even come close to explaining just how awful the experience was..

This restaurant has an awful lot to learn..

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