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“Comfy” 4 of 5 stars
Review of Viking Hotel Waterford

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Viking Hotel Waterford
3.0 of 5 Hotel   |   Cork Rd, Waterford, Ireland (Formerly Ramada Viking Hotel)   |  
Hotel amenities
Ranked #8 of 13 Hotels in Waterford
Dublin, Ireland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Comfy”
4 of 5 stars Reviewed November 5, 2012

Hi stayed at the ramada hotel on the 2/11/12 for 2 nights got there a bit late cause was a bit hard to find when we arrived the girl on reception was very pleasant and helpful, however we got the key to our room which was clean and comfy, but there was a slight odyr in the hallway unexplained odur like the carpet or a musty smell, breakfast was nice overall a bit off the beaten track as its more for conferences but staff were nice, but do get those carpets cleaned !!!!!!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eoghan D, General Manager at Viking Hotel Waterford, responded to this review, November 28, 2012
Dear Caroline, thank you for your comments. I'm glad you found the Hotel to be comfy and staff friendly. Sorry about the carpets odour but we were doing exactly as you are suggesting, deep cleaning the carpets as part of our winter maintenance program. Hoping you will visit Waterford again soon, maybe for the Winterval festival. Regards Eoghan
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320 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
winterton
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed November 5, 2012

Stayed at Ramada Viking on 22/23/10/12. Previously stayed last year. Then the review was
5 star. This visit was very disappointing inasmuch as it took three tries to get a quiet room.
Room was fine but the TV was out the ark. The corridor carpet was in an appalling state as though a herd of rubgy types in muddy boots had wrestled in it. One pitied the poor trying
to clean it. Staff are still very pleasant but Management really should sort out cosmetics as
these are the fount of first (and last) impressions.
k

Room Tip: Keep trying the rooms until you get what you want - either that or move
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eoghan D, General Manager at Viking Hotel Waterford, responded to this review, November 24, 2012
Dear winterton
I’m sorry you didn’t like the first two rooms, we at the Ramada Viking Hotel never like hearing when a guest doesn’t enjoy their stay. So if you don’t mind would you please contact me directly as I would like to discuss your stay with you.
Regards Eoghan
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Newbridge, Kildare, Ireland
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 28, 2012

Stayed here in August. I found the hotel well run. It's staff friendly. The rooms are basic enough but clean. Hated the tv though. Breakfast is a buffet & fills you up with the usual menus. Won't complain as I only stayed one night. Not sure if I'd stay longer as it's a bit far out of the city.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eoghan D, General Manager at Viking Hotel Waterford, responded to this review, September 30, 2012
Dear franfield68, thank you for your comments. I'm glad you found the Hotel to be great value and well managed. Hoping you will visit Waterford again soon, maybe for the Winterval festival. Regards Eoghan
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Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 19, 2012

I stayed here December 2011 i think and got a great dealt was 30 euro for the room for the nIght, most places would be 30per person sothis was good..
The food in the bar was like most pub grub does the job, I found there was one woman who didn't really like going out of her way for the customer she seemed very snappy and slammed my plate down, and when I said she'd got my Order wrong, she was very un pleasant.. Saying this there was other waitresses and waiters and they were so lovely !!
The room was nice and everything as most hotel rooms, nothing to fancy either.
The location of this hotel is a bit far from the city like don't stay if your going Down for the night life because it's far off and you'll pay for it Ina taxi..
Also they didn't have a gymor pool but I'll mark them as average to be fair..
But I would recommend this hotel to anyone if they brought that deal back into place because they've since took it away !

Room Tip: We got a room facing the car park and that was fine I know the motor way is arou d it some side I wo...
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eoghan D, General Manager at Viking Hotel Waterford, responded to this review, September 25, 2012
Hi Joggaboo92

Thank you for taking the time out to post your review, I’m glad that you enjoyed the great value and keep an eye out for those fabulous rates, they’ll be back soon !!

Regards
Eoghan
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Wexford, Ireland
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed September 18, 2012

we stayed one night. The room was basic, bed was uncomfortable, we had an air conditioning unit outside our window that screeched constantly, no sleep and a headache. We had afternoon tea in the restaurant on arrival, cups, milk jug, tea pot everything was filthy dirty, it was disgusting. Next morning went to have our breakfast which was included in the price, very unorganized, one girl working on a Sunday morning in a hotel. again even the tea pots had encrusted dirt on them, food was pretty bad and not much of a selection but we didnt eat much anyway because it was so dirty.
Will never recommend or stay there again, needs a complete change of cleaning staff to say the least.
On checkout the girl on reception asked how was our stay we said terrible as we were exhausted because we got no sleep she said sorry and walked away !!

Room Tip: stay somewhere else
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  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eoghan D, General Manager at Viking Hotel Waterford, responded to this review, September 25, 2012
Hi Michellemcl
I’m sorry you didn’t enjoy your stay, we at the Ramada Viking Hotel never like hearing when a guest doesn’t enjoy their stay. So if you don’t mind would you please contact me directly as I would like to discuss your stay with you.
Regards
Eoghan
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Dundalk, Louth, Ireland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed September 15, 2012

We stayed here for two nights. On arrival there was a mix up with a lady's room she went to reception to get her room changed and she was made wait 15 mins to be seen meanwhile her young kids were very upset and unsettled. When we arrived to our room it wasn't great, there was only one pillow each (sounds petty i know), on the second night I went down to ask for more as we both had sore necks from sleeping very low the previous night, we had to wait two hours for the porter to bring them up, if you wanted to use the leisure suite you had travel to another hotel which was a 10 minute drive away... breakfast was over priced for the quality of it, we have both stayed in a lot of hotels and this one was by far the worse..

Room Tip: I would not recommend this hotel at all
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  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eoghan D, General Manager at Viking Hotel Waterford, responded to this review, September 25, 2012
Hi Molly E
Thank you for your feedback, mix-ups unfortunately happen in hotels but we try to minimise them to best of our ability. We would have been delight to drop the pillows up to the room on the night of your arrival if you had let us know. We provide free use of the leisure centre in our sister hotel as an added bonus to our guests. We get a lot of outside business for breakfast every morning, so much so that I have been asked to open earlier this week to facilitate those going to the ploughing championship.
Regards
Eoghan
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Ponte Vedra Beach, Florida
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed September 10, 2012

When we arrived in Waterford last month, we had a very hard time finding somewhere to stay because a bike race was in town and all the B&B's /hotels were booked for miles around. We ended up at this hotel at 9:30 at night with our infant. They had no crib (cot) for the baby, so she had to sleep on the floor. I would expect a Ramada to have a crib. There was no restaurant or room service open when we arrived at 9:30, so we did not eat dinner. We do not smoke, but were placed in a smoking room (or it smelled like smoke, anyway). Our room must have been right above a bar, because we heard loud music all night. It did not seem particularly clean. No breakfast was included.

Stayed August 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eoghan D, General Manager at Viking Hotel Waterford, responded to this review, September 14, 2012
Dear KAF32082
I’m very sorry that your experience of Waterford was so unfortunate; your Travel agent should have advised you to check out availability especially weekends in the month of August.
On this particular night we only had a two rooms left to sell (only due to a late cancellation), which were both smoking rooms right above the Bar.
We do inform guests on check-in of the music playing the Bar and that it finishes at 24.00.
We do have Cots but all were in use on this particular night.
It is unfortunate that you didn’t get to experience what most of guests get to experience, we did try to facilitate your party as best we could.

Regards
Eoghan
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Additional Information about Viking Hotel Waterford

Address: Cork Rd, Waterford, Ireland (Formerly Ramada Viking Hotel)
Location: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#5 Business Hotel in Waterford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Viking Hotel Waterford 3*
Number of rooms: 100
Official Description (provided by the hotel):
The 3* Waterford Viking Hotel is the perfect base in the South East of Ireland just outside Waterford City. The hotel is ideally situated adjacent to the junction of both the M9 and N25. The Viking Hotel offers space, comfort and style, and capitalises on its strategic location on the outskirts of the historic Viking City. Close to Waterford City Centre to capture the night life and culture that Waterford has to offer, but sufficiently outside to avoid the hustle and bustle, and congestion, and offers Free Parking. This hotel is truly the gateway to Dublin (2 hours), Cork (80 mins), and just minutes from the Waterford Train Station, and several shopping centres. This Hotel is Paradise for all discerning holiday makers who want quality food, accommodation, service, shopping, sight-seeing, golf, combined with a truly Irish social life to enhance the trip. Set on an excellent road network you will not spend your holiday on the road or immersed in traffic.Offering great value rates, in comfortable surroundings and with a warmwelcome guaranteed – making it the ideal choice for Waterford City Hotels.Best Rate Guaranteed on our Waterford Accommodation.The hotel offers modern, comfortable rooms with lots of added benefits.Rooms are designed with guests’ comfort in mind. Unwind in spacious,bright rooms and enjoy a heavenly sleep in the sensational beds. There is free WiFi throughout the entire hotel. The menu offers a Mediterranean twist on traditional Irish ingredientsand dishes with a superb wine list of recognisable wines from the newworld. ... more   less 
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Also Known As:
Ramada Waterford
Waterford Ramada

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