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“nice stay” 4 of 5 stars
Review of Treacys Hotel Waterford

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Treacys Hotel Waterford
3.0 of 5 Hotel   |   1 Merchants Quay, Waterford, Ireland (Formerly Days Hotel Waterford)   |  
Hotel amenities
Ranked #11 of 13 Hotels in Waterford
Dublin, Ireland
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“nice stay”
4 of 5 stars Reviewed February 24, 2013

we stayed at this hotel for 2 days and it was a nice break the staff are very friendly and the rooms are clean and comfortable. the food was good but i would ask for a freshly cooked breakfast as it was a bit cool and the rashers and eggs where over cooked from being kept in a warm plate to long.

Room Tip: rooms are all fine
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria K, Sales & Marketing at Treacys Hotel Waterford, responded to this review, March 1, 2013
Dear Guest,

Thank you for your feedback. I am delighted to hear that you had an enjoyable stay with us. We pride ourselves on the cleanliness of our rooms and we are privileged to have such a great team working here at Treacys Hotel Waterford. I note you points on breakfast and I will discuss with our breakfast staff.

Once again that you for your feedback.

Kind Regards,

Shóna McGailey
Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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653 reviews from our community

Traveler rating
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    73
    55
    105
See reviews for
135
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Clondalkin, Dublin, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2013

My Wife and I spent a two night weekend with dinner and a spa treatment in Tracey's Hotel recently. We would definitely recommend the new section of the hotel. Our room, on the 4th floor, was very comfortable and spotless clean. The staff were so friendly and could not have done more for us during our stay. Food was superb in the restaurant. We will be back.

Room Tip: The hotel has a new section which have been finished to a very high standard. We would recommend sta...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria K, Sales & Marketing at Treacys Hotel Waterford, responded to this review, March 1, 2013
Dear Tony,

Thank you for your recent stay with us and for taking the time to review your experience at Treacys Hotel, Waterford. I am delighted to read that you and your wife had a very enjoyable stay with us. I'm thrilled that you loved your room, enjoyed our food and found our team members very helpful and friendly. Best of all we are delighted that you will be back to stay with us again.

We look forward to welcoming you both again soon.

Kind Regards,

Shóna McGailey
Sales & Marketing
Treacys Hotel Spa & Leisure Centre, Waterford
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Mullingar, Westmeath, Ireland
1 review
5 of 5 stars Reviewed February 18, 2013

stayed at treacys last weekend had a great time. it was the first time that we were away without the kids in a while so we really enjoyed it.the staff were so friendly and helpful. the food was great. we are hoping to go back again and bring th kids.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria K, Sales & Marketing at Treacys Hotel Waterford, responded to this review, February 21, 2013
Dear Frances,

Thank you for your kind words. We are delighted that you had a fantastic experience with us and that you enjoyed all aspects of the hotel, We look forward to welcoming you and your family, we have a great Kids Club that i know your children will love! Thanks once again for choosing to stay with Treacys Hotel Group.

Kind Regards,

Shóna McGailey
Sales & marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kildare, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 18, 2013

We're just back from a 2 night stay in Treaceys in Waterford (gang of 7 adults and 6 kids) and found the service to be very good. The kids club (in particular Natasha and Sara were great!). All the kids went off each evening to watch a movie while we could sit and enjoy our dinner (which was very nice btw) in peace.
Breakfast is buffet self service - and fine. Swimming pool changing rooms are small, but serve their purpose. All in all a great holiday was had, and we'll definitely be back!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria K, Sales & Marketing at Treacys Hotel Waterford, responded to this review, February 19, 2013
Dear Laura,

Thank you for you kind words. I am delighted that you and your group had such a great stay with us! I will be sure to pass your compliments onto both Natasha and Sarah in our Kids Club. I know they will be thrilled ! I am delighted that you enjoyed all facilities that we have here at Treacys Hotel.

Thanks again for your lovely review. It was a pleasure having you all stay with us. We look forward to welcoming you all back again soon.

Kind Regards,

Shóna McGailey
Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed February 17, 2013

we stayed here with a group of friends recently and, will not be going back. The state of the hotel was overall shabby.the beds were dressed nice and were comfortable but the cobwebs and overall standard of the room and bathroom were not up to scratch. the windows in the front bar are really really dirty, and the overall cleanliness were terrible , with tables left for too long with dirty delf and glasse. The whole back of the hotel smelled of damp and on the whole this area seems to have been thrown together, dirty net curtins and cobwebs everywhere basically i found the whole hotel to be tatty especially the dining area and will not be going back, the front of house stff are very nice though.

  • Stayed February 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria K, Sales & Marketing at Treacys Hotel Waterford, responded to this review, February 19, 2013
Dear Dee,

Thank you for your recent stay with us and for taking the time out to review your experience with us. All feedback is greatly appreciated as it is with this that we can help to improve the quality and service at our hotel. I am happy to read that you found front of house staff very helpful and room decor to your taste.

I am very sorry to read that you did not have a good experience with us and that you felt cleanliness was not up to scratch. You will see from previous reviews on tripadvisor that we generally get praised for our high standard of cleanliness. I can assure you that cobwebs in any room is not standard practice at our hotel and a huge over-sight on our part. I have brought this is our Head-Housekeepers attention and she is investigating. I am disappointed to read that tables in our bar were left too long without being cleared. Again i have spoken to our bar manager on this.

I would love to go into further details with you of your stay. If you could please send me an email with your phone number so that i can contact you. My email address is sales@thwaterford.com or alternatively you can contact me on 051-877222.

We welcome the opportunity for you to return to us so that we can demonstrate that this was an isolated incident.

Kind Regards,

Shóna McGailey
Sales & Marketing
Treacy's Hotel Waterford
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Killarney, Ireland
Top Contributor
89 reviews 89 reviews
42 hotel reviews
Reviews in 27 cities Reviews in 27 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed February 16, 2013

Ihave stayed at this hotel previously and I am happy to say that the very good experience I have had previously was repeated on this occasion. This is an old building but the bedrooms appear to have been refurbished. The staff whether in reception, dining room or bar are attentive without being overbearing and should you require anything they cannot do enough for you and seem happy to do it. The food is good and the dining room special on Valentine night was very good value. I think this hotel is a good example of what traditional Irish hospitality should be about and would be happy to reccomend it to anyone. Keep up the good work

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria K, Sales & Marketing at Treacys Hotel Waterford, responded to this review, February 19, 2013
Dear Vincent,

I am delighted to read that you enjoyed another pleasant experience with us. It is an absolute pleasure having you stay at Treacys Hotel Spa & Leisure Centre. We are extremely lucky to have such a great, genuine team working here at Treacys Hotel. Thank you for your kind words.

We look forward to welcoming you again soon.

Kind Regards,

Shóna McGaiely
Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 12, 2013

Myself & my boyfriend stayed here with another couple on 10th Feb... we got a great rate & it was well worth it. The staff are all excellent & nothing was too much for them. When we went for breakfast on sun it was extremely busy but within seconds Marian & her staff had it in order. Food was lovely but could have had a few more options on the set menu. Great entertainment in the bar & when we were leaving on Sun a singer was just setting up we were so disappointed to be missing him would have loved to stay another night... will definitely be back & will definitely stay more than 1 night

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria K, Sales & Marketing at Treacys Hotel Waterford, responded to this review, February 13, 2013
Dear Christina,

Thank you for your recent stay with us. I am thrilled that you and your partner had such a good experience with us. We are extremely lucky to have a great team here at Treacys Hotel. We all work very hard and take great pride in the fact that our guests truly have a wonderful experience with us. Once again thank you for your stay. We look forward to welcoming you and your partner again soon.

Kind Regards,

Shóna McGailey
Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Treacys Hotel Waterford

Address: 1 Merchants Quay, Waterford, Ireland (Formerly Days Hotel Waterford)
Location: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 Hotels in Waterford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Treacys Hotel Waterford 3*
Number of rooms: 163
Official Description (provided by the hotel):
Formerly The Bridge Hotel, this property has been completely renovated and transformed into one of Waterford city's finest hotels. Treacys Hotel, Spa & Leisure Centre, Waterford is a quality three star heritage hotel that combines modern comfort with quintessential Irish style, featuring spectacular Waterford Crystal chandeliers and rich oak paneling. The hotel is ideally located on the waterfront in historic Waterford, Ireland's oldest city centre. This prime location makes Treacys Hotel, Waterford the ideal base for exploring all that Waterford City has to offer. With 3 different dining options available you can chose from traditional Irish, European and Thai cuisine. The hotel also boasts 163 exquisite guest bedrooms, 5 conference suites and state of the art Spirit Leisure Centre, equipped with gym, Jacuzzi, sauna and a 20 m heated swimming pool. The in-house Spirit Beauty Spa offers luxurious treatments from enhancements, facials and full body massage. In-room amenities include flat screen TV, work desk, safe, ironing station, and tea/coffee maker and free wireless broadband. Waterford City is renowned for its nightlife, from traditional Irish pubs to lively clubs and late night bars, everything you need is right on our doorstep. ... more   less 
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Also Known As:
Days Inn Waterford
Waterford Days Inn

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