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Treacy's Hotel Waterford: Traveler Reviews

3.0 of 5
1 Merchants Quay, Waterford, Ireland (Formerly Days Hotel Waterford)
Hotel amenities
Treacy's Hotel Waterford
Ranked #6 of 14 hotels in Waterford
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365 reviews from our community

Traveler rating
    125
    104
    33
    29
    74
See reviews for
Families
87
 
Couples
112
 
Solo
13
 
Business
19
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Dublin
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Great hotel in great location in Waterford”
5 of 5 stars Reviewed February 12, 2013

Stayed in late Dec 2012..room was fine / pool ideal / staff and food also great - no complaints. We travelled with infant so travelcot was provided for us. recommend this hotel for its service / rooms / location and food :)

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JoBurgers about Treacy's Hotel Waterford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria K, Sales & Marketing at Treacy's Hotel Waterford, responded to this review
February 13, 2013
Dear Jo,

I am delighted that you would recommend our hotel. We do work extremely hard to ensure all guests are happy. I am thrilled that you enjoy all aspects of our hotel. We look forward to welcoming you and your family again soon.

Kind Regards,

Shóna McGailey
Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dublin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“two night stay”
3 of 5 stars Reviewed February 6, 2013

sta.yed recently in treacys waterford. the hotel rates were very good. rooms are small but spotlessly clean. corridors are a bit like a warren but well signposted so you dont get lost.the breakfast is cafeteria style and the food is top class. location on the quays is ideal for tourists. at reception enquired about local tourist attractions found the staff more than helpful. used the leisure centre attatched to the hotel found it adequate.for a budget hotel treacys cant be faulted

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask pat scanlan about Treacy's Hotel Waterford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria K, Sales & Marketing at Treacy's Hotel Waterford, responded to this review
February 8, 2013
Dear Pat,

Thank you for your recent stay with us and for taking the time out to review your stay with us. All feedback is greatly appreciated as it is with this that we can help improve the quality and service at our hotel. I am glad to hear that you found staff very friendly. We are very fortunate to in having a great team here at Treacy's Hotel.

Treacys Hotel was originally built in the mid 18th Century and with recent modernization we have tried to retain the charm of the building for this reason we do have a variety of sizes of rooms. It is unfortunate that you did not contact reception to let them know you were not happy with you room. We do our very best to accommodate all guests and ensure that they are happy.

Once again thank you for your recent stay with us. We do hope to welcome you again soon.

Kind Regards,

Shóna McGailey
Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
laois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“great hotel”
4 of 5 stars Reviewed February 4, 2013

I recently spent a night away with 5 of my friends for a 50th birthday, from the moment we arrived we were met by marion the hotel supervisor, we had booked three twin rooms and we werent disapointed, our room had two double beds and a single bed lovely modern furniture. we ate in the bar that night . even though there was an event in the ballroom the bar food was excellent and v. quick, there was entertainment in the bar that nite and marion was v kind and had arranged chocolates and a card for my friend she also gave her a free dessert with a candle on it. the hotel is just across the bridge from the train station, so we didnt have v far to walk, it is also within walking distance of all the shops and bars in waterford. we also were given a late checkout free and it was a lovely surpirise to walk into the bar at lunchtime on the sunday to hear a band in full swing, it ended the nite away perfectly. all in all we had a fantastic time, a big big thank u to marion who was so helpful and made our girls nite away one to remember, we will be back v soon, thanks again

Room Tip: we were put in block b room 243 beautiful modern rooms
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sonollaois about Treacy's Hotel Waterford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria K, Sales & Marketing at Treacy's Hotel Waterford, responded to this review
February 8, 2013
Dear Guest,

Thank you for your recent stay with us and for taking the time out to write a glowing review of your stay at Treacys Hotel Waterford. We are privileged to have such a great team working here at Treacys Hotel. All members of staff work extremely hard to ensure all guests enjoy great hospitality during their stay. I am delighted that you enjoyed all aspects of our hotel and that Marian looked after your group so well. I will be sure to pass the compliments onto Marian and i know she will be thrilled.

Thank you again for your kind words. We look forward to your next stay away with us.

Kind Regards,

Shóna McGailey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
“Smelly stay”
1 of 5 stars Reviewed February 3, 2013

My wife and I spent the weekend in Tracey's Hotel and I was not impressed.

Cons
Hotel rooms and lifts smelt of cigarette smoke. When the fan was on in the bathroom the smell would worsen.

Stains on the bed sheets

uTH Milk with the tea station in the room was lumpy and clearly had expired.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Ray110 about Treacy's Hotel Waterford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria K, Sales & Marketing at Treacy's Hotel Waterford, responded to this review
February 8, 2013
Dear Ray,

Thank you for your recent stay with us and for taking the time out to review your experience with us. All feedback is greatly appreciated as it is with this that we can help improve the quality and service at our hotel.

I am shocked to read that you did not have an enjoyable stay with us. I'm disappointed to hear that there was a smell of smoke in your room. We do have smoke detectors in place in all rooms to deter people from smoking and also implement a €150 fine for those who do smoke in unauthorized areas. I do apologise for inconsiderate guests and we would encourage guests to contact reception when they are aware of issues like this.

I am astonished that you found stains on bed sheets and that milk in tea station was out of date. We are regularly praised for how how clean our rooms are. I have spoken to head of housekeeping on this issue which will be taken very seriously.

Once again that you for your recent stay with us we do hope that this one bad experience will not deter you from staying with us again.

Kind Regards,

Shóna McGailey
Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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“Great weekend in Treacy's”
5 of 5 stars Reviewed February 1, 2013

Me and my boyfriend stayed in this hotel last weekend and I have to say we had a great time and we are definitely planning to be back in the Summer or beforehand for another weekend. We had planned to go out clubbing in Waterford but we were having such a good night we stayed in the bar at Treacy's. The music was great and there was such a good atmosphere in the bar that there was no reason to leave. The staff were very friendly and helpful and we were not afraid to approach them as you do in so many hotels. The room was immaculately clean and very spacious. We were feeling very lazy in the morning and decided to ring for room service so that we could watch tv and relax while having breakfast. We had our breakfast up to the room 10 minutes later and we could not have asked for a more prompt service. It was delicious and just what was needed on a Sunday morning after a little alcohol the night before. I could not praise this hotel enough and will definitely be back!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Laura B about Treacy's Hotel Waterford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria K, Sales & Marketing at Treacy's Hotel Waterford, responded to this review
February 8, 2013
Dear Laura,

Thank you so much for your kind words. We have a great team here at Treacys Hotel who work extremely hard to ensure all guests have an enjoyable stay. I am delighted to hear that you had a great night in our bar, the atmosphere is always thriving and the craic is mighty. I am thrilled to read that you and your partner will be back to visit us again soon.

Kind Regards,

Shóna McGailey
Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Treacy's Hotel Waterford

Also Known As:
Days Inn Waterford
Waterford Days Inn
Address: 1 Merchants Quay, Waterford, Ireland (Formerly Days Hotel Waterford)
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Waterford
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Formerly The Bridge Hotel, this property has been completely renovated, and transformed into one of Waterford city's finest hotels. Situated in the heart of the city, just minutes walk from the train and bus stations. All 130 guest rooms have been completely refurbished, with warm stylish decor. In room amenities include flat screen tv, safe, ironing station, and tea/coffee maker and free broadband. Enjoy the finest of local cuisine in our restaurant and bar. ... more   less 
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Treacy's Hotel Waterford
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