We arrived early after taking the overnight ferry, when we went into the hotel at 11am to just enquire about check in time the receptionist pulled out all the stops to get us into our room early. One of the owners introduced herself to us and made us feel very welcome.
Our stay was during the tall ships festival, a very busy period where Waterford had an estimated half a million visitors, despite the hustle and bustle in the hotel the staff were always extremely friendly, efficient and helpful.
We requested a room overlooking the waterfront and were happy to get one. It was on the first floor (and contrary to a previous reviewer my wife used the non existent lift to the first floor on a daily basis).
Our room was spotlessly clean and comfortable, the double glazing effectively blocked out any noise when we needed to rest.
I can't praise the staff enough for their 'Can Do' attitude, friendliness, speed and efficiency.
The Irish Breakfast and lighter options were delicious and plentiful and serving up to 10am is late enough if you want to have a lazy lie in.
Our only regret was that we missed the 'Emigrants Tale' Irish Show because we went to the Bryan Ferry concert (tickets obtained for us by the hotel) so we will have to catch this on our next visit. And we will visit again.
If you want 1st class professional service and a friendly welcome this is the hotel for you.
- Also Known As:
- Dooleys Hotel Waterford
- Official Description (provided by the hotel):
- Dooley's City Centre Hotel, Waterford is a family run hotel in the heart of the Sunny South East. Dooley's Hotel is just a few minutes walk from the main shopping, business & cultural centres in Waterford. ... more less
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