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All 13 Waterford hotels

Woodlands Hotel: Traveler Reviews

3.0 of 5
Dunmore Road, Waterford, Ireland
Hotel amenities
Woodlands Hotel
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Ranked #6 of 13 hotels in Waterford
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178 reviews from our community

    Trip type
Traveler rating
    58
    54
    26
    21
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Date Rating
1 review
1 helpful vote 1 helpful vote
“A holy show”
1 of 5 stars Reviewed January 12, 2013

Booked in with my wife for one night.
Lucky we only live 45 min away as we had to turn round and go home.
The first room we were put in a leg was broke off the bed which gave it a big slope back to one side. The curtains were faded away and filthy.
Both floors were thick with paint fumes that would poison you.
The second room had stained carpet which looked like blood. A big extractor fan was roaring outside the window, which would have had to be open to let the fumes out.

Find somewhere else!

  • Stayed January 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Sen77 about Woodlands Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this review
January 16, 2013
Dear SEN77,

Thank you for your review. As discussed we are currently c undergoing a small amount of refurbishment on our bedrooms which includes painting and varnishing etc
Again I apogize for the issues you encountered during our stay.

We do hope to welcome you back to the Woodlands Hotel, Waterford in the future.

Kindest Regards,

Claire O'Mahony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterford
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Fab Service”
5 of 5 stars Reviewed January 5, 2013

Stayed here for a wedding last weekend had a great time staff are very friendly especially the girl that was on reception didn't catch her name had a family room booked which was clean & comfortable breakfast was good plenty of choice great place for a wedding .will def go back for the food and great service keep it up.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MunsterfanWaterford about Woodlands Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this review
January 16, 2013
Dear Munsterfanwaterford,

Thank you for your review and your kind comments. I will ensure to pass your comments onto the team who I am confident will find very motivation.

We hope to Welcome you back to the Woodlands Hotel, Waterford in the not so distant future.

Kindest Regards,

Claire O'Mahony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Excellent wedding venue with fantastic service”
5 of 5 stars Reviewed January 2, 2013 via mobile

I had my wedding in the woodlands hotel in December 2012 and have nothing but praise for this hotel. From dealing with Claire we new we would be looked after! The staff on the day were just exceptiOnal and so professional. The food was amazing. Overall cannot say enough well done woodlands hotel and staff! The tall
Guy that was managing the staff was superb! Thanks for the best day of our lives :)

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bridetobe97 about Woodlands Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this review
January 4, 2013
Dear Bridetobe97,

Thank you for your review. I am delighted to read that you read your comments about your Wedding Day here in the Woodlands Hotel. We understand that a Couples Wedding Day is one of the most important days of their lives and work hard to guarantee the highest standards for our wedding couples.

Again thank you for taking the time to write your review.

From all the team at the Woodlands Hotel we wish you all the best for the future.

Kindest Regards,

Claire O'Mahony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilkenny, Ireland
1 review
1 helpful vote 1 helpful vote
“Unfriendly Staff”
2 of 5 stars Reviewed January 1, 2013

Stayed here for 1 night just before christmas, my boyfriend and i were full of christmas cheer and hoped to find the same at the hotel.. sadly it was not to be. we checked in late afternoon after a festive afternoon in the city, to a cold and unwelcoming receptionist. After a short wait as the receptionist dealt with a problem on her system she checked us in, we were handed our keys without any information on the hotel, breakfast times, leisure centre, dinner times not even an indication as to which direction we should go to find our room. The room it self was very clean and quite large however the chocolates and wine that we were to receive on arrival were not in the room, but were promptly delivered by a very friendly guy after a quick call to reception. Room was roasting during our stay and breakfast was cold and tasteless. As i work in hospitality myself perhaps my expections were high, good location and impressive apperance on arrival however it is not a hotel i would rush back to.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Tipp2013 about Woodlands Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this review
January 4, 2013
Dear Tipp2013,

Thank you for your respond. Further to our conversation I am delighted that you would be happy to return to the Woodlands Hotel.

Again I cannot apologise enough for the treatment you received on arrival.

We look forward to welcoming you back in the near future.

Kindest Regards,
Claire O'Mahony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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4 of 5 stars Reviewed December 31, 2012

Got a half-price deal on this hotel through Pigsback which gave us 1 night B+B with a box of chocolates and wine on arrival. Stayed on Saturday 22nd December 2012. Found the staff very friendly and helpful and nothing was too much trouble. Rated as 3 star, we found the room was above what we've come to expect from 3star, very clean and with all the facilities one would expect in 4star. We had an nice evening meal in the bar which was reasonably good value and served up quickly. The bar itself had a nice atmosphere and was decorated in an old world style. Waterford city centre was a 10minute taxi ride and cost €8. Breakfast was a good, filling, Irish breakfast comparable with anywhere we've stayed. Overall we would highly recommend this hotel to anyone planning a trip to the South Eastern capital.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Michael C about Woodlands Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this review
January 4, 2013
Dear MichaelC,

Thank you for your review. I am delighted that you found the staff very friendly and helpful.
It is great to read that you enjoyed the facilities here in the hotel and enjoyed your meal in the Brasscock Bar.

I will ensure to pass all of your comments to the team.

We look forward to welcoming you back to the Woodlands Hotel, Waterford in the near future.

Kindest Regards,

Claire O'Mahony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Woodlands Hotel

Also Known As:
Woodlands Hotel Waterford
Address: Dunmore Road, Waterford, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 13 hotels in Waterford
Price Range: $
Hotel Class:3 star (3*)
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