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“Great tour - great to see Crystal being made in Waterford Again” 5 of 5 stars
Review of Waterford Crystal

Waterford Crystal
The Mall, Waterford Waterford, Ireland
353 51 317000
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Top Rated
$552*
and up
3-Day Southeast Ireland Tour from Dublin...
Ranked #4 of 14 Attractions in Waterford
Type: Tourist/ Visitor Centers, Other
Activities: Shopping
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Attraction details
Owner description: Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see experienced craftsmen at work, creating new crystal pieces. The factory is open to tours, contact the company for details.
Waterford, Ireland
Top Contributor
57 reviews 57 reviews
23 attraction reviews
Reviews in 33 cities Reviews in 33 cities
45 helpful votes 45 helpful votes
“Great tour - great to see Crystal being made in Waterford Again”
5 of 5 stars Reviewed December 15, 2010

This is a well thought out factory tour. The factory appears to be laid specifically to accommodate it. Only the highest quality items are manufactured in Waterford these days, so you will be seeing the master craftsmen at work. The tour passes close enough to the cutters and engravers for visitors to talk to them as they work. Considering the price of the finished product, the tour is remarkably relaxed and intimate.
I'd recommend it locals and overseas visitors alike.
Be careful in the gift shop though - I assume that the "you break it you bought it" rule applies!

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English first
Top Contributor
241 reviews 241 reviews
60 attraction reviews
Reviews in 77 cities Reviews in 77 cities
211 helpful votes 211 helpful votes
“Wonderful tour and tribute to craftsmanship”
5 of 5 stars Reviewed November 5, 2010

If you're in Waterford, do yourself a favor and stop by the visitors centre. We were saddened to learn of the closing of the original factory several years ago, leading to massive layoffs for the proud workers there who created world-class crystal. The new visitors centre lets you get up close and personal and see the special pieces (trophies, commissioned pieces) being made. Our tour guide was a former factory worker and you could tell that Waterford Crystal means a lot to him. We're very happy that our bus tour stopped at this new attraction, and we wish that it brings back more jobs to Waterford.

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Edgewood, Kentucky
Senior Contributor
28 reviews 28 reviews
5 attraction reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Way cool”
5 of 5 stars Reviewed November 1, 2010

This factory tour is well worth the price. It took about an hour and the workers are very friendly and accomodating. One of the six people on my tour was deaf as one of the glass cutters. They began signing with each other and then the Waterford worker stopped cutting and accompanied us for the remainder of the tour, so he could sign for the tourist who was deaf! Way cool!

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BOULDER
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17 reviews 17 reviews
6 attraction reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“I am a veteran of factory tours and this one is tops”
5 of 5 stars Reviewed August 30, 2010

I have been on countless factory tours for my career and for pleasure starting with my crazy parents taking me to the Budweiser factory as a young child. This one tops the hundreds of tours I have been on. Why? It was up close, personal, with an amazing tour guide (Laura) and workers who handed priceless Waterford crystal to my girls, ages 6 and 8, like it was nothing. They were enthralled and so was I.

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Wexford
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great new facility”
4 of 5 stars Reviewed August 29, 2010

Visited the new Waterford Crystal Centre on the Cork road with 3 children. They and I loved it. The tour is very informative and all the staff are willing to answer questions and interact with the tourists. I know very little manufacturing is actually carried out in Ireland anymore but all the stages of the crystal making process are shown. Visitors are able to see close up the intricate work being done. The tour ends in the retail area where there is a vast amount of crystal on show. Gorgeous. I did the tour years ago in the old plant and, though I'd consider that a more authentic tour, this is still a terrific and important attraction and well worth a visit.

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