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“Nice hotel” 4 of 5 stars
Review of Waterford Marina Hotel

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Waterford Marina Hotel
3.0 of 5 Hotel   |   Canada Street, Waterford, Ireland   |  
Hotel amenities
Ranked #3 of 13 hotels in Waterford
Cardiff
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Nice hotel”
4 of 5 stars Reviewed January 14, 2013

Nice hotel and pleasant staff.
Rooms were clean and a good size. The only complaint we had was that the bed mattress was a bit lumpy and the duvet was a bit small!
Very reasonable prices as we booked with just 24 hours notice via laterooms.
Did not use the restaurant but went to the bar one evening for a late night drink - some chairs stacked around and lots of lights switched off so did not encourage us to sit there. Took our drink back to our room. This is probably due to it being mid week in January however.
Very quiet in the hotel - heard no other noise, Had a room facing the river on the 4th floor so had a great view over to the quay. Ideal central location and could walk into town.

Room Tip: Ask for a room overlooking the quays on a high floor to get the best view of the city
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, February 1, 2013
Thank you for taking the time to review the Waterford Marina Hotel on Tripadvisor, I am delighted to read your kind comments about the staff, rates and location. I would like to apologise for the shortcomings you experienced and will certainly address them with the individual departments.
Hopefully you will returne to Waterford City in the not too distant future and we look forward to welcoming you back to the Waterford Marina Hotel.
Kind regards
Karen Dollery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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English first
Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 14, 2013

Just back from a weekend away in the Waterford Marina Hotel. What can I say, the hotel was fab, the staff were so attentive. We had our 2 children with us and a travel cot was provided in the room. I rang to reception for extra pillows and they were delivered to us in 5 minutes. There are coutesy newspapers at reception. The only meals we had were breakfast in the hotel and I can certainly recommend it. Thanks for such a great weekend we will be back very soon.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, February 1, 2013
Thank you for sharing your recent experience of the Waterford Marina Hotel with Tripadivsor readers. I am delighted you and your family enjoyed your time with us and that we were able to look after your requests in good time. I'm glad you enjoyed breakfast and we would be delighted to welcome you and the family back for a return visit in the very near future
Please make sure to tell reservations that you are a return guest when you are booking.
Kind regards
Karen Dollery
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 8, 2013

We recently stayed here as part of a wedding party. The staff were very welcoming and accommodating, the room was well sized and clean. Couldn't hear other rooms or the hallways unlike in most hotels which was nice. Great to have a secure car park on site as well. The staff attending to the wedding party were great, especially the manager. Very reasonably priced and couldn't fault it. Would definitely use this hotel again if I needed accommodation in Waterford!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, February 1, 2013
Thank you for taking time out of your day to review The Waterford Marina Hotel on Tripadvisor, I would like to say it was a pleasure meeting you and your family over the Christmas Period and I am glad we were able to be part of the families special day. I look forward to welcoming you back on a return visit at any time in the future.
Kind regards
Karen Dollery
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 5, 2013

Good location for our group of 10. Very accommodating, good rooms, and fun bar area. Friendly staff and bountiful breakfast. IrishTourism, Tina O'Connor, arranged all of our facilities including the Waterford for our 2 week whirlwind tour of Ireland along with a van and driver. Great facility and good location.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, February 1, 2013
I would like to thank you for taking the time after your holiday to review the Waterford Marina Hotel on Tripadvisor, it is lovely to read that you and your friends enjoyed your 2 week whirlwind tour of Ireland and that after all the fun you still remembered us.
Our thanks also to Tina in Irish Tourism for recommending us to look after you and your friends and we would love to meet you all again in the near future.
Kind regards
Karen Dollery
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 23, 2012

Stayed with 5 family members for a weekend in November 12. Very clean hotel, friendly staff and good food. Only a slight complaint, breakfast staff tried hard to keep everyone happy but it did appear they were understaffed.Times we are in this can be forgiven when you consider value for money.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, December 30, 2012
I would like to thank you for taking the time to review the Waterford Marina Hotel on Tripadvisor, your kind comments about the hotel, staff and food are very much appreciated. Please accept my apologies for the shortcomings you experienced during breakfast, my staff do indeed try their very best to look after our guests.
I would like to take this opportunity to wish you a safe and healthy 2013 and we look forward to meeting you and your family again in the near future.
Kind regards
Karen Dollery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wicklow, Ireland
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 11, 2012

My boyfriend and I stayed here on the 1st of December for two nights and would definitely recommend it. From the moment we walked in the door we were made feel welcome, Melissa on reception was really lovely and very friendly. All the staff throughout the hotel were extremely friendly and helpful, from the breakfast staff to housekeeping.

Our room was spacious and very clean, the bed very comfortable. We did hear some music from the bar, but it wasn't on late.

The hotel is within walking distance to the main shopping area, we were going to the theatre which is less than a 5 minute walk. We didn't use our car at all during our stay.

Thank you to everyone at the hotel for a great stay.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, December 22, 2012
I would like to thank you for your lovely review on Tripadvisor for the Waterford Marina Hotel, it really is great to read about everything you enjoyed during your time with us. We look forward to welcoming you both back for a return visit to Waterford City and in the meantime I would like to take this opportunity to wish you a Merry Christmas and a Happy New Year.
Kind regards
Karen Dollery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
waterford
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2012

My friends and i stayed in Waterford Marina Hotel recently. It was was a fabulous stay. We were treated very well. We arrived and The receptonist Caroline was very friendly and helpful to us. Our room was spotless clean the cleaning staff really do a good job. We got breakfast the next morning and it was delicious. Helen served us breakfast and she was extremely nice. All the staff in this hotel are very nice and helpful which means a lot. Overall, I enjoyed my stay in the Marina and would definitely stay in it again. I would highly recommend this hotel to anyone staying in Waterford.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, December 22, 2012
Thank you for taking the time out of your day to review The Waterford Marina Hotel on Tripadvisor, I was delighted to read that you and your friends enjoyed your time with us and most importantly to me and all the staff that you will stay with us again on your next visit to Waterford City.
Looking forward to meeting you again and in the meantime have a very Merry Christmas and a Happy New Year.
Kind regards
Karen and All The Staff
at the
Waterford Marina Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waterford Marina Hotel

Address: Canada Street, Waterford, Ireland
Location: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 13 hotels in Waterford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Waterford Marina Hotel 3*
Official Description (provided by the hotel):
The warm comfortable 3 star hotel is situated in the heart of Waterford City on a well maintained cobbled road overlooking the River Suir. You can enjoy a stroll along Scotch Quay onto The Mall where you will find The Bishops Palace, House of Waterford Crystal, Reginalds Tower and much more. The Waterford Marina Hotel is perfectly situated for all visitors to the City, Heritage, Shopping and Nightlife all on our doorstep. ... more   less 
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