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“Ok...” 3 of 5 stars
Review of The Glasshouse

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The Glasshouse
4.0 of 5 Hotel   |   Swan Point, Sligo, Ireland   |  
Hotel amenities
Ranked #3 of 9 Hotels in Sligo
Ashland, Massachusetts
Top Contributor
62 reviews 62 reviews
23 hotel reviews
Reviews in 41 cities Reviews in 41 cities
27 helpful votes 27 helpful votes
“Ok...”
3 of 5 stars Reviewed December 16, 2012 via mobile

So the hotel is ok, the bat is lively, the restaurant is ok, the rooms are typical although the 1970 hipster look is a bit much. It's clean and that's good. There is no plugin the bath room so you need to dry your hair in the main room. The Internet in the room is only wired and it did not work but they were 'fixing it'. There is no gym but you can run the channel right outside.
Like I said....ok not bad not wow

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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930 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 11, 2012 via mobile

Night staff were extremely rude.room was not cleaned to a high standard.disappointed considering the price. The location is superb with stunning views of the town but was left disappointed with the the above issues.the next time I have to stay in Sligo I will be taking my business elsewhere

  • Stayed October 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 11, 2012 via mobile

My husband and I stayed for two nights . Dec. 9th and 10th. In fairness they have spruced up the hotel since we were last here. Even the paintings looked fresher and brighter and they overhauled all the furniture with new covering. Not luxurious but easily maintained and easy to keep clean.
The room we had, 406 was quiet just like we like it except for the fact that the radiator started gurgling when we went to bed and continued to do so all night. We got an awful nights sleep. It turned out it was a air lock. When we reported it next day and it was promptly fixed,

The next night we decided to watch a pay for film. The Amazing Spiderman. It started off being out of sync.We rang down to reception. They had somebody sort it out but within a few minutes it was out if sync again. We weren't charged for that. Next Morning when checking out all the girl at reception could say, is "sorry". We thought it bad form in the sense that on the basis of all the inconvenience the hotel could made some gesture of good will towards us.

We have stayed in the Glasshouse quite a few times and spend quite a lot of money there. It is very convenient to everything and the staff are top class. We would like to have a weekend or whatever space of time we would spend there hassle free to enjoy without things going wrong. Hopefully next time we will.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasshouse_GM, Manager at The Glasshouse, responded to this review, January 4, 2013
Dear FinolaIreland,

Thank you for taking the time to share your recent experience here at The Glasshouse with us and fellow Visitors.

We would like to thank you also for bringing these issues to our attention. As you mentioned, the issue with the radiator was fixed when brought to our attention. However, the issue with the TV was highlighted to us in early December and when acted upon, we found this was an external issue with our entertainment providers, whom which we contacted in relation to the issue. This issue has since been resolved. Our guest feedback is a key tool for us in resolving issues like this as quickly as we can possibly do so.

We would ask you to inform us of these issues you experienced when booking in the future and we will do all that is possible in making sure your next stay is your most enjoyable yet!

Kind Regards,
The Glasshouse Team.
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Dublin, Ireland
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2012

My sisters and I stayed here recently and were very impressed. This is my third time staying in this hotel and it has always being good. Its perfect location for all sligo has to offer in restaurants, shopping and nitelife. The staff were extremely friendly and helpful and the hotel is beautifully decorated and spotlessly clean. My only criticism and its the bedroom was very warm and the room we stayed in only had the option of opening the door to the balcony which we had to keep ajar by a pillow.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasshouse_GM, Manager at The Glasshouse, responded to this review, January 4, 2013
Dear Roansy,

Thank you for taking the time to share your recent experience here at The Glasshouse with us and fellow Visitors.

We were delighted to read that your enjoyed your recent and previous stays with us! We have an unbeatable location, in the center of Sligo town.

We were concerned to read about your experience involving the room being too hot...the next time you are staying with us, please inform us of this and we will request that you get one of our air conditioned bedrooms.

Kind Regards,
The Glasshouse Team
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Dublin
Top Contributor
74 reviews 74 reviews
42 hotel reviews
Reviews in 49 cities Reviews in 49 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 2, 2012

If you are visiting the town of Sligo for business or for pleasure, the Glasshouse is a wonderful location, right in the centre of town. You are beside the many and varied small shops in the main streets. You can also walk along by the river Garavogue and stop for a coffee at one of the many cafes that look onto the fast flowing river. Sligo is a friendly town and the staff in the Glasshouse are equally pleasant. We had a beautiful bedroom on the 5th floor, overlooking the town. Breakfast was nothing special, but service was prompt and sitting looking onto the river is very pleasant. Booking on-line was extremely good value for a hotel of this standard. Basement parking was free, which was great in the centre of town.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasshouse_GM, Manager at The Glasshouse, responded to this review, January 4, 2013
Dear Ashlawnguest,

Thank you for taking the time to share your recent experience here at The Glasshouse with us and fellow Visitors.

We were delighted to read that you enjoyed your recent stay with us. We have an excellent location, within meters of the main street, ideal for enjoying Sligos pubs, restaurants, shops & cafes.
We hope to welcome you back to Sligo and The Glasshouse again in the future.

Kind Regards,
The Glasshouse Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergamo, Italy
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 28, 2012

Very nice located, just in the city center, with the rooms on the riverside, wow.
Car park, bar, restaurants,warm and welcoming with very kind staff and management: We fall in Love straight away with the hotel and room that we'd stayed longer if we could . Next time We'll visit beautiful Ireland, We ll defenetivelly come in Sligo for few more days and stay here. Thank You the Glasshouse. Grazie

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasshouse_GM, Manager at The Glasshouse, responded to this review, January 4, 2013
Dear Angelo S,

Thank you for taking the time to share your recent experience here at The Glasshouse with us and fellow Visitors.

We were delighted to read that you enjoyed your recent stay with us. We are very happy that you enjoyed your time in Sligo, and we are the perfect location for discovering all that Sligo has to offer. We would be delighted to welcome you back to Sligo and The Glasshouse in the future.

Kind Regards,
The Glasshouse Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galway, Ireland
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 26, 2012

Stayed here with friends for a weekend away,very happy with the service,friendly staff and great location. designed very good,lovely bright colours everywhere loved the carpets in the hallways. Ate in the bar and was very pleased with the food and service.lovely hotel.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasshouse_GM, Manager at The Glasshouse, responded to this review, January 4, 2013
Dear Shiv000,

Thank you for taking the time to share your recent experience here at The Glasshouse with us and fellow Visitors.

We were delighted to read that you enjoyed your recent stay with us. Our decor is modern and quirky and we are glad you liked it!
We hope to welcome you back to The Glasshouse again in the future.

Kind Regards,
The Glasshouse Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Glasshouse

Address: Swan Point, Sligo, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Sligo > Sligo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Sligo
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Glasshouse 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
The Glasshouse Hotel Sligo
Glasshouse Sligo

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