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“pleasant stay!” 4 of 5 stars
Review of Clarion Hotel Sligo

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Clarion Hotel Sligo
4.0 of 5 Hotel   |   Clarion Road, Ballinode, Sligo, Ireland   |  
Hotel amenities
Ranked #5 of 9 Hotels in Sligo
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“pleasant stay!”
4 of 5 stars Reviewed February 7, 2014 via mobile

stayed here at end of January. nice hotel and great room for a family of four. enjoyed the facilities and staff very nice. not great choice for bar snacks in the evening but managed to get something. paid by debit card not credit card when we arrived and informed that full amount taken there and then which was totally fine wasn't informed that they won't let you charge anything to the room a bit inconvenient to say the least!! first ever hotel this has happened would put me off going again. I can only take it that you have had problems of people leaving hotel without paying but you have debit card details as you do a credit card why can't it simply be debited?? all in all a pleasant stay with that small inconvenience.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionSligo, General Manager at Clarion Hotel Sligo, responded to this review, February 12, 2014
Dear ali2409,
Thank you for sharing your feedback. I dont have your specific details but we only take prepayment if a guest shows up without a reservation, which is normal practise in hotels and supported by The Hotel Federation. Any guest can charge to their room if they leave credit card details with reception, again this would be normal practice. I do apologise if these were not made clear to you and happy for you to contact me directly when re booking as you enjoyed the facilities and staff service. sgray @clarionhotelsligo.com.
Best Regards
Sheila
Sheila Gray
General Manager
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504 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Galway, Ireland
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 6, 2014

Stayed in the hotel last Friday for business, arrived at 8:50, checked in.

On check in we asked about dinner, we could hear the conversation between reception and restaurant and knew that its was a frustration to the restaurant to have dinner arrivals near closing time. We decided to go straight to the restaurant so as to get served, the mood of the staff on duty was as if the rush for dinner was over, we were seated and given menus and it was 10 minutes before our order was taken, we had received our starters and finished them before we finally got water served to our table. When it did arrive it wasn't poured for us. Upon completing each course there was a long delay in removing the empty plates and ordering the next course.

The staff appeared more interested in setting up for breakfast than serving us and existing customers in the dining area. While they were friendly i feel a customer care program could be undertaken to improve service standards.

Our room was located at the furthest point from the hotel reception, while this wasn't a problem to us and it was clean and quiet, i feel the reception staff should inform you of this. If we were in poor health it wouldn't be a practical location and will just lead to a poor relationship from the beginning.

Again at breakfast and lunch it took a long time to get the attention of staff to have tea served to us, we had finished most of our meal before it arrived.

Room Tip: Only had one room in this hotel and it was clean, quiet and everything was in working order.
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionSligo, General Manager at Clarion Hotel Sligo, responded to this review, February 12, 2014
Dear, Jim O,
Thank you for your feedback on your stay with us. I do apologise for the delays you experienced during your meals. As an old long listed building room distance from reception does vary, we can accommodate request nearer to reception however some of our most spacious rooms are spread throughout the bulding and therfore we find guests are happy with their rooms as you have noted also. Please contact me directly when on business in sligo again on sgray@clarionhotelsligo.com. I look forward to hearing from you.
Best Regards
Sheila
Sheila Gray
General Manager
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Reading, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 6, 2014

I stayed in this beautiful hotel last weekend with my mother for a girlie weekend- on arrival we were greeted by friendly staff, our room was beautiful. The leisure centre was so clean, relaxing and well run. We had evening dinner and breakfast the food was fantastic and the waiting staff were so helpful, warm and friendly- they offer a true Irish welcome and atmosphere. We will most definitely return. Well done team clarion :-)

Stayed February 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionSligo, General Manager at Clarion Hotel Sligo, responded to this review, February 7, 2014
Dear glcl186363,
I am delighted you enjoyed your visit to Ireland and that you had a memorable weekend with your mother. Thank you for your review and hopefully you will consider Sligo when returning to Ireland again.
Best Regards
Sheila,
Sheila Gray
General Manager
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Belfast, United Kingdom
1 review
5 of 5 stars Reviewed February 4, 2014

We had a fantastic time at the hotel. Suite of rooms were spotless, staff friendly and helpful. Leisure facilities great. A very busy weekend with 2 hen parties taking place, but we didn't hear a thing in our room. Restaurant very busy when we were there but the food and service were still great - spoilt for choice with the menu - spot on for us. Close to town for shopping and not far to Strandhill for the seaweed baths :) Hope to return again. We were room only so can't comment on breakfast.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
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ClarionSligo, General Manager at Clarion Hotel Sligo, responded to this review, February 7, 2014
Dear 123rjp,
Thank you for your review and recommendation on the hotel and Sligo in general. We look forward to welcoming you back.
Best Regards
Sheila
Sheila Gray
General Manager
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Clonmany, Ireland
1 review
5 of 5 stars Reviewed February 4, 2014

Was a great weekend, staff superb and so friendly and helpful! Food beautiful and service great! Writing this on behalf of my mum and dad, there was 3 hen nights staying and the girls made the weekend memorable! No complaints and they would defo go back.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionSligo, General Manager at Clarion Hotel Sligo, responded to this review, February 7, 2014
Dear Helen D
Thank you for sharing your parent feedback on their stay. I am delighted they enjoyed it and the company of other guests in the hotel also.
Best Regards
Sheila,
Sheila Gray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clonmany, Co. Donegal
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 31, 2014

It was an absolutely fantastic weekend, staff were so helpful and good craic with it. Rooms very spacious and quiet. Meals in restaurant both night wass just to our taste. Service very prompt can't praise the staff highly enough although very busy we felt special. Highly recommended. Close to city centre and shopping area. There was quite alot of children and 3 hen parties, but still quiet in room.

Room Tip: we were in room 3131 and was very quiet.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionSligo, General Manager at Clarion Hotel Sligo, responded to this review, February 7, 2014
Dear amtmcdaid,
Thank you for sharing your feedback and your recommendation. We hope to see you back again.
Best Regards
Sheila,
Sheila Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 30, 2014

Great hotel for a family weekend getaway. Kids loved the swimming pool. Friendly staff although the hotel lacked a bit of atmosphere and not much choice on the menus for lunch or dinner. Worth a trip to sligo town to eat out & a must see is mullaghmore beach.
Would stay again.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionSligo, General Manager at Clarion Hotel Sligo, responded to this review, February 7, 2014
Dear Wrightc49,
Thank you for your review and I am glad the kids were well entertained with the facilities. We look for ward to seeing you again.
Best Regards
Sheila,
Sheila Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Sligo

Address: Clarion Road, Ballinode, Sligo, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Sligo > Sligo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Sligo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Clarion Hotel Sligo 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Clarion Sligo
Sligo Clarion

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