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“Fab hotel” 5 of 5 stars
Review of Westport Plaza Hotel

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Westport Plaza Hotel
Castlebar Street, Westport, Ireland   |  
Hotel amenities
Ranked #2 of 15 Hotels in Westport
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Fab hotel”
5 of 5 stars Reviewed April 23, 2014

Myself & my husband were in Westport for the Easter break for a family event.. We love this hotel , staff are great ,very friendly , rooms are of very high standard and the food is amazing. Brilliant location and can't wait to go back, love it!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,381 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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  • English first
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English first
Dublin, Ireland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 22, 2014

Had a great weekend recently in the plaza, as always nothing is too much for the staff, room was large and luxurious, food in bar and restaurant excellent, can't recommend this hotel enough from the staff and food to the perfect location in the town....not my first visit here and definitely not my last....looking forward to my next stay already...

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrickmore, null, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 22, 2014

Fantasic hotel ,friendly staff food delicious wonderful presentation,rooms large and luxurious great atmosphere in the entire resort with the added bonus that it is located so central to town would definately recommend it

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lusk, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 22, 2014

We had the best family Easter ever thanks to the Westport Plaza Hotel - the staff are super organised, friendly & accommodating. With organised Easter Egg hunts, Kids Clubs - this family friendly hotel ticks all the boxes. It has a SPA area - which is peaceful and tranquil, the food and surroundings are second to none. Give this place an excellent rating Thank you!!!
5 star! Think this may be our 'Easter' family tradition!!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 21, 2014

We have just arrived home after a lovely stay at the Plaza in wonderful Westport. From our first entrance with a welcoming recepionist who gave our eldest daughter a bag of arts and craft and explained about the kids club and Easter egg hunt. The rooms were very spacious, we had a family room with a double and single and cot for our youngest. The rooms and bathroom were spotless and turned over daily. The leisure centre was handy with a great pool, we went every day. We also had a christening meal in the walnut suite which was very well decorated by Joshua and John (manager) did a great job of making sure all went to plan. Julie and Alfred who served our meals were great and again no request was too much. Overall a faboulus stay, which won't be our last. Check out at noon is very family friendly and allowed one last swim. A special mention for Fiona the lovely receptionist.

Stayed April 2014, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 21, 2014

I've just returned to Dublin after spending a magnificent weekend staying at the luxurious Westport Plaza Hotel.

Myself & a number of family members travelled to Westport from various parts of the UK & Ireland.

From the moment we arrived the welcoming staff ensured that our stay would be relaxed, enjoyable & ultimately fun!

Our group ranged in aged from 70+ down to our youngest member who is 6 months old.

Nothing was too much trouble for the staff in the Westport Plaza, & the facilities in both the Plaza & the Castlecourt were fantastic (guests can use the facilities in both hotels). Spa, swimming pool, kids club, etc.

The food in the bar & the restaurant is just delicious - Freshly made, locally sourced ingredients results in very happy diners.

I would most definitely recommend this hotel to couples of families alike. The hotel & staff cater for everyone.

The central location means that you are within walking distance of the town, which is buzzing with wonderful shops, bars & restaurants.

5* service, accommodation & dining - I love this hotel, & I can't wait to return!

Thank you to all of the lovely staff, you made our stay so memorable! xxx

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 21, 2014

Myself and my boyfriend recently stayed in this hotel. Upon arrival we were greeted with very friendly staff at reception. Our room was exactly what you expect for a 4star. But shortly after arriving I had a very embarresing moment when I emerged from the bathroom after a shower to find a member of staff in my room . In his defence he was bringing up an easter egg as a welcome gift from the hotel .. when this matter was brought to the attention of the management they were very apologetic and insisted on giving us complimentry dinner,and also included all drinks and room service free of charge. I was very satisfied with their swift response to this rather embaressing incident.

Everybody makes mistakes but its how you recover from your mistake that matters most . John and the staff of the Plaza could not have done more to make our stay any better . We will be back and thank you !

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnClesham, Manager at Westport Plaza Hotel, responded to this review, April 22, 2014
Dear Guest

Thank you very much for staying with us recently. I am sorry for what happened. Our porter was delivering Easter gifts to everyone and he had instructions to knock on the doors and not to enter any room with a " Do not disturb sign". There was no "Do not disturb" sign on the door and he did knock but must not have been heard.

I am grateful that you brought the matter to my attention while you were still here and afforded me an opportunity to make you happy which thankfully turned out to be the case.

Thank you also for your kind words regarding our staff and the hotel in general

We look forward to welcoming you back to us in the future,

Yours sincerely

John Clesham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westport Plaza Hotel

Address: Castlebar Street, Westport, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Westport
#1 Romantic Hotel in Westport
#2 Business Hotel in Westport
Price Range (Based on Average Rates): $$
Number of rooms: 88
Official Description (provided by the hotel):
The stylish 4 **** standard Westport Plaza Hotel elevates the hotel experience in the West of Ireland to a new level. Comprising of 88 deluxe rooms, including the silver, gold and presidential experience, with king size beds as standard and a selection of rooms with balconies overlooking the roof garden, the Westport Plaza Hotel is a haven of contemporary luxury. Our Resort Spa, Spa Sula is a spacious, tranquil sanctuary which is designed for you to relax and luxuriate in and includes 12 spacious treatment rooms and Thermal Suite with outdoor heated Jacuzzi Rockpool. In our Resort Leisure Centre, The C Club you’ll find a range of facilities to help you unwind. Why not take a leisurely swim in the indoor heated pool or let the jacuzzi bubbles ease those aches. ... more   less 
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Also Known As:
Plaza Hotel Westport

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