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“Great family hotel” 4 of 5 stars
Review of BEST WESTERN PLUS Westport Woods Hotel

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BEST WESTERN PLUS Westport Woods Hotel
4.0 of 5 Hotel   |   Quay Road, Westport, Ireland   |  
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Ranked #13 of 15 Hotels in Westport
GreenLeadersPlatinum level
Galway
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great family hotel”
4 of 5 stars Reviewed July 7, 2014

Enjoyed a great family break. Two adults and 3 kids all enjoyed our stay staff seemed somewhat disorganised at times. Some restaurant staff did present as uninterested which lost this hotel a higher rating. We will be back as the kids club was excellent and the staff were excellent and enthusiastic

  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HumanResoucesManager, Manager at BEST WESTERN PLUS Westport Woods Hotel, responded to this review, July 8, 2014
Dear Seawarrior1,

Thank you for taking the time to review our property.

I was delighted to see that you enjoyed your family holiday with us! We strive to ensure that families enjoy their fun-packed stay with us, therefore we really appreciate your positive feedback. We appreciate your constructive comments and I am delighted to inform you that as customer service is of the utmost importance to us, we are continually providing customer service training to all our staff.

We look forward to another opportunity to host you at the BWP Westport Woods Hotel.

Kind regards,
Michelle Walsh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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662 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2014

I recently stayed here for a work related event for two nights. I had stayed in Westport before and although this is a little more out from the town it is only a short taxi journey and in return you are surrounded by a very peaceful stay.
The hotel is modern, rooms have all and the hotel itself has some nice garden areas that you can relax with a coffee or glass of wine depending on your mood. As with a lot of hotels in Westport it is very family friendly with plenty to keep the kids happy in the hotel, I myself don’t have Children.
The staff where excellent and go out of their way to help where they can.

Sean Montague

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HumanResoucesManager, Manager at BEST WESTERN PLUS Westport Woods Hotel, responded to this review, July 8, 2014
Dear Sean M,

Thank you for taking the time to review our hotel. I am delighted to see that you enjoyed your stay with us and that you found our staff to be friendly and helpful. We would also agree that the hotel is in a beautiful location and provides guests with the perfect opportunity to relax!

Once again, thank you for your review and positive comments. We look forward to another opportunity to host you at the BWP Westport Woods Hotel.

Kind regards,
Michelle Walsh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
81 reviews 81 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed June 29, 2014

I stayed in this hotel in the past and it wasn't as nice as it is now. 2 of us stayed for 2 nights recently and found it excellent. It's a little walk from the town. It has a nice garden area where we spent an evening sitting in the sun with a glass of wine. The breakfast was nice and the evening meal was excellent. The bed room was very spacious and the shower was great. Over all the staff were very pleasant and helpful and the hotel was very clean. We will definitely return.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HumanResoucesManager, Manager at BEST WESTERN PLUS Westport Woods Hotel, responded to this review, July 8, 2014
Dear Icecreamhaha,

Thank you for taking the time to review our hotel. I was delighted to see that you enjoyed your stay with us and that you were able to enjoy the sunshine in our beautiful surroundings.

We have invested heavily in updating the hotel, which has included the renovation of many rooms, the extension of our function room and the landscaping of our gardens and woodlands.Therefore, I was delighted to hear that these updates enhanced your stay.

Once again, thank you for your positive feedback. I am happy that you enjoyed your stay and we would be delighted to welcome you back to the BWP Westport Woods Hotel.

Kind regards,
Michelle Walsh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 28, 2014

We are a social group and booked our holiday about a year ago for 20 people. We had so much help in the organisation of our week long stay from the staff. They helped us organise coach travel to different venues/walks and cycling. All the staff were really helpful during our stay - nothing was too much trouble. The rooms were large with modern décor and spotlessly clean. The hotel was in a great position for walking into the town and also down to the quay. The swimming pool and leisure facilities were also an added bonus. The food was excellent - we had half board - and the service was very good. We also had good entertainment at night. We wouldn't hesitate to recommend this hotel and will probably go again in the future.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HumanResoucesManager, Manager at BEST WESTERN PLUS Westport Woods Hotel, responded to this review, July 8, 2014
Dear judithelizabeth1,

Thank you for your review of our hotel. I was delighted to see that you and your social group enjoyed your stay with us. We have always believed that travelling with a team or group can be a stressful endeavour, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track.

I am also delighted that you found our staff to be friendly and helpful, and that you enjoyed meals in our Lakeview Restaurant and nightly entertainment in the Bench Café Bar.

Once again, thank you for your positive feedback. We look forward to another opportunity to host you at the BWP Westport Woods Hotel in the future.

Kind regards,
Michelle Walsh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 24, 2014

We first stepped foot into Westport Woods Hotel around 2 years ago whilst searching the beautiful area of Westport for a wedding venue.

We came across this hotel by chance and we haven't looked back since. The grounds are amazing for wedding pictures and you really could not ask any more from the staff at the hotel. We will never forget how fantastic Joanne was and all of the team on the wedding day itself.

We had so many guests travel from England and everybody was so happy with the quality and service of the food. Its easy to worry about service being bad on a wedding day and food not coming out on time to guests but the service on the day really was incredible.

I've stayed in four rooms in total from my visits to Ireland and I have absolutely no complaints. The rooms are comfortable and provide access to the spa facilities.

For a wedding venue it really is ideal as it is just that little bit out of Westport, still within a short walk, but just far enough to have that ideal intimate wedding venue.

I am so excited to get the professional wedding photos through to see the pictures taken outside. There is a beautiful lake outside. If you are considering a wedding in Ireland this really is the perfect location.

The venue accommodated guests of all ages and had no problem with keeping guests entertained well into the early hours of the morning when the bride and groom had gone.

I would absolutely recommend if you are thinking of having a wedding here speak to Joanne she just cannot do enough for you she is fantastic!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2014

We have stayed at this hotel many times and have never been disappointed. The hotel is ideally situated between the town centre and quay.

Staff without exception are always friendly and welcoming. Rooms are comfortable and the food is excellent.

We would not consider a stay anywhere else in Westport. It is well worth the journey from Yorkshire.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HumanResoucesManager, Manager at BEST WESTERN PLUS Westport Woods Hotel, responded to this review, June 26, 2014
Dear MaryandGerardLeeds,

I am thrilled to read that you had an enjoyable stay with us, thank you for taking the time to post your review. I am delighted you enjoyed our location and the attentiveness, warmth and professionalism of our service.

Thank you for choosing the BWP Westport Woods Hotel, it was a pleasure to have you with us and we look forward to welcoming you back very soon!

Kind Regards,

Michelle Walsh
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Europe
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 11, 2014

This hotel is in a nice part of Westport town, close to Westport house, little bit outside the town centre still walking distance for someone that enjoys a walk. It is a large hotel with a nice modern decor and great gardens around it. Parking was free with plenty of it and the staff were nice an welcoming when we arrived. We travelled with two small children and they gave us a nice large family room which we were very impressed with a lot larger than the normaly hotel room. There was a great selection for breakfast and dinner was very nice also.
The swimming pool was well kept with nice toddler and children swimming pool plus out door playgrounds. I would recommend this hotel to any family it was excellent value.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HumanResoucesManager, Manager at BEST WESTERN PLUS Westport Woods Hotel, responded to this review, June 12, 2014
Dear time4holidays,

Thank you for taking the time to review our property, we really appreciate your lovely comments and feedback. I was delighted to see that you enjoyed your family holiday and that you found our staff friendly.

We take pride in providing our guests with great, memorable family holidays and I am happy that you enjoyed your stay with us.

Once again, we appreciate your comments and we look forward to another opportunity to host you and your family at our hotel.

Kind Regards,
Michelle Walsh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Westport Woods Hotel

Address: Quay Road, Westport, Ireland
Phone Number:
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Westport
#7 Luxury Hotel in Westport
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Westport Woods Hotel 4*
Number of rooms: 111
Official Description (provided by the hotel):
Visit us at the Best Western Plus Westport Woods Hotel and Spa for a fun and relaxing holiday in the West of Ireland. We have a range of breaks to choose from family holidays (with free go!kids! club), themed, weekend and golden years/over 50's breaks. Our guests love the Beech Club Leisure Centre with it's swimming pool and gymnasium, the teen adventure activities on the seven acres of our private woodlands looking down upon Westport House Loch and the space to relax and enjoy a great holiday or break. Everyone enjoys the regular local evening entertainment in the Bench Café Bar. Our unique location helps us specialise in romantic and memorable Wedding Receptions, created and designed especially for each individual couple. Make an appointment with our Wedding Coordinator and she will gladly show you what we have to offer you upon your Big Day. We offer one of the few approved hotel equestrian based holiday centres in Ireland, with excellent beach and mountain packages available all year round visiting areas in Clew Bay that very few visitors rarely get to see. Check out our current and best special offers on our web site. The hotel is easy to find, just a couple of minutes drive from Westport town centre on the Quay Road. ... more   less 
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Also Known As:
Westport Woods Hotel And Spa
Westport Woods Hotel Westport

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