I recently planned a surprise 40th birthday party for my sister. She wanted to have her party in the Castlecourt Hotel but she was arranging for it in January. I slyly rearranged everything she done but had it in November. The best help I had with this was with Maria in reservations, she was amazing, I kept in touch with Maria who advised me that if anyone rang looking for a booking in January (if I missed any guests) she had advised them about it being in November. Talk about going the extra mile.
Then on check in with Alan at reception was so professional and smooth, he booked myself, niece and brother in law all at the same time and while I must say a very busy reception desk with other events looking to be checked in, to have such speed and manners, it's rare. Then on to the night itself, Keith the barman was brilliant, he kept conferring with the DJ for the food, the cake, speech etc (so the DJ knew to play music that suited the mood), he also made sure that everyone was satisfied at last orders. My own local doesn't have that personal touch... a little goes such a long way.
But most of all Deirdre, the duty manager, I don't think words can express how helpful this lady was, from me forgetting about certain elements to the night, then on to having a trolley for the cake, to even decorating and covering up the trolley, the food, the end of the night bill, I could actually go on, but I won't, she will never know the appreciation I have for her working that night. I can clearly see why this lady is a manager.
The overall staff of the Castlecourt screams in volumes of a professionally run hotel with a constant personal touch that makes you feel at home. The hotel is also located perfectly in the most beautiful town in Ireland. Hold your heads high Castlecourt and thank you so much!!!
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- Also Known As:
- Castlecourt Hotel Westport