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“Will definitely be going back....” 5 of 5 stars
Review of Clew Bay Hotel

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Clew Bay Hotel
3.0 of 5 Hotel   |   James Street, Westport, Ireland   |  
Hotel website
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Hotel amenities
Ranked #6 of 15 Hotels in Westport
Certificate of Excellence 2014
Clare, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Will definitely be going back....”
5 of 5 stars Reviewed May 2, 2014

I always go on Tripadvisor to get opinions before I book a hotel, so this is now my opinion of the Cew Bay Hotel. From the minute we walked in the door, we were made feel welcome. All the staff were so friendly. I love the location of it as it is right in the heart of everything Westport town has to offer...(for me the shops!!). What impressed me the most was on Saturday (Easter Sat) when the lady came to change towesl etc. there was a handmade chocolate easter bunny for me. I thought it was a fab gesture and it is things like this that bring visitors back to well done to Management on that one! Food in the hotel is also yummy. We will be back for sure and I would recommend anyone to book here! Had a fab weekend and we were sorry to be leaving such a fab town and County.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this review, May 5, 2014
Dear Melissa P,

Thank you for your fantastic review of your recent stay with us over the Easter weekend. We are glad you had an enjoyable stay in Westport, and found our hotel to be warm and welcoming. We are especially glad you enjoyed the chocolate bunny!

We very much look forward to welcoming you back to the Clew Bay Hotel again for your next stay.

With best wishes,

Neil Thompson
Sales & Marketing
Clew Bay Hotel
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543 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Gaillimh, Galway, Ireland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 1, 2014 via mobile

We stayed only one night in The Clew Bay Hotel, but overall we were very happy with the experience. Location is excellent. Reception were very friendly and patient, as there was a problem with one if our bank cards! The adjoining bar was very nice, with window seats and there's a comfortable chill out room beyond reception for reading the paper,checking emails and waiting for people! The restaurant staff went above and beyond at breakfast, as one of us wasnt 'the best' Saturday morning, but the staff were very understanding and looked after us and we were very grateful to them for going the extra mile. Thanks again! We were able to leave our bikes safely in the hotel overnight, which is a bonus in our books. The shower was strong and hot, and the room very comfortable. The only thing was we felt the website could make it clearer it's public parking, but at €3 for the wkd having arrived late Friday that wasn't too bad. The fact it has no leisure centre would also be a drawback but there are so many things to do all around Westport I'm not sure one would get the time to even use it! I would definitely go back.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this review, May 2, 2014
Dear Niav R,

Thank you for taking the time to leave a very positive review of your recent stay at out hotel. We are all so pleased you had a great time, and we were able to go the extra mile for you during your stay.
One of the special features of our hotel is that we can offer secure bicycle storage, and being a smaller property we can offer a high level of personal service too.

I would like to point out that all guests have complimentary access to the Westport Leisure Park situated next door to the hotel. This is modern facility offering a 25 metre heated swimming pool, gym, sauna, jacuzzi, and a full range of health treatments too.

We are glad you enjoyed your stay, and we look forward to welcoming you back to stay at the Clew Bay Hotel & to enjoy the many delights of Westport again very soon.

With very best wishes,

Neil Thompson
Sales & Marketing
Clew Bay Hotel
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 1, 2014

We stayed in The Clew Bay with a group of friends over the Easter weekend. On arriving to leaving the staff on reception were excellent. The staff overall were very friendly an welcoming. We would highly recommended The Clew Bay for a stay. It's location is perfect.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this review, May 2, 2014
Dear Angela L,

Thank you for taking the time to post an excellent review of your recent stay with us. We are so glad you had an enjoyable Easter break in our hotel.

We are one of the most centrally located hotels in Westport, being within a very easy five minute walk of all shops, attractions, and services.

We very much look forward to welcoming you back to the Clew Bay again very soon.

With very best wishes,

Neil Thompson
Sales & Marketing
Clew Bay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed April 30, 2014

Clew bay is an ok hotel.location is central but hotel need a spruce up.rooms tired and furnishings dated.
Shower has one of those dispensers which should dispense gel/ shampoo but no.....just one dispenser with shampoo. .fine if you had just wanted to wash your hait..and tha shampoo essence. .tea .....yes tea...repulsive stale tea bag aroma for the night....ps if you want shower gel the closest you will get is hand lotion dispenser miles away on opposite wall of toilet.
The bed was comfortable and no noise so a good sleep was had.
Next morning upon leaving and dropping in key I wished the auburn haired girl at reception a good day. ..at best the response could be described as a grunt....no "see you again", "thank you" ...head down..just didnt seem to care.
Most certainly wont stay there again

Stayed April 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this review, May 2, 2014
Dear 1Elveria,

Thank you for taking the time to write a review of your recent stay.

However we were sorry to read that you had a disappointing stay with us. We always encourage guests to contact hotel reception during their stay, should their be any issues concerning room accommodation. All our rooms are thoroughly and efficiently serviced and prepared ready for guests arrival.

Do contact the hotel directly if you would like to follow-up on your review.

We do hope you will choose to try our hotel again in the near future.

With very kind regards,

Neil Thompson
Sales & Marketing
Clew Bay Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 28, 2014

We ate here one evening while staying near by ,the food was excellent , I had the best seafood chowder here and fish and chips also excellent a great find on our travels around Ireland
We would highly recommend this place

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this review, May 2, 2014
Dear Veronica 42,

Thank you for posting an excellent review of your recent dining experience in our Madden's Bistro (part of the Clew Bay Hotel).

Locally we are renowned for the quality of our dining and food offering. We are so glad you enjoyed two of our most popular fish dishes, and for recommending our restaurant.

We very much look forward to welcoming you back to the Clew Bay Hotel and Madden's Bistro in the near future.

With very best wishes,

Neil Thompson
Sales & Marketing
Clew Bay Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

Spent 4 nights over Easter, with 14 other ramblers, in this great family run hotel in a central location in Westport. The rooms were very comfortable, the food was excellent and the staff were courteous and helpful.

In response to our initial enquiries, we were told the hotel could put us in touch with local guides and we were impressed to discover that Darren, the hotel owner and Mary from Reception are both trained walk leaders. With help from Harry and Matt, they planned, led, supported and encouraged us on 2 challenging, spectacular and memorable walks.

I would happily visit the Clew Bay Hotel again and would recommend it to other groups interested in walking in the Westport area.

Jennifer

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this review, April 28, 2014
Dear Jennifer,

Thank you for your kind words concerning your recent stay at our hotel with your walking group.

We are so glad you enjoyed your stay, and that the team were able to practically assist you with some excellent waking through our beautiful countryside right on our doorstep. I will pass on your compliments to Darren & Mary, and we very much look forward to welcoming you back to the Clew Bay very soon.

With very best wishes,

Neil Thompson
Sales & Marketing
Clew Bay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballyclare, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 22, 2014

Just back from a wonderful 4 night stay in this excellent hotel. I was one of fifteen people from a rambling club in County Antrim. The staff were brilliant - always friendly and helpful. Darren, the owner, and Mary at Reception organised and led two excellent walks for us. One was a walk on the approach to Croagh Patrick and then up to the summit - the encouragement and support we got from Darren and Harry got us to the top! The food was superb - great variety at breakfast and a delicious three-course dinner each evening. All the staff were friendly and very professional but I must single out Pavel who looked after us so well. The rooms were very well appointed and clean - each one a little different. I would definitely choose this hotel again.

Room Tip: Car parking is in a municipal car park down a side street next to the hotel and costs only a few eur...
See more room tips
  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this review, April 24, 2014
Dear Rene,

We are so glad that you and your friends enjoyed your recent stay with us here at the Clew Bay Hotel on your walking holiday.

I will pass on your kind compliments to my colleagues, and we look forward to welcoming you back for your next walking holiday.

Thank you for your taking the time to leave a review.

Yours sincerely,

Neil Thompson
Sales & Marketing
Clew Bay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clew Bay Hotel

Address: James Street, Westport, Ireland
Phone Number:
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#1 Spa Hotel in Westport
#1 Business Hotel in Westport
#6 Romantic Hotel in Westport
#8 Family Hotel in Westport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clew Bay Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
The Clew Bay Hotel is a family owned and managed hotel which combines a genuine welcome with a town centre location. The hotel specialises in a variety of leisure & activity packages. The Clew Bay Hotel is an ideal base for staying in the historic town of Westport, where everything is on your doorstep (shopping, pubs, restaurants, activities and much more) . Why not explore Achill Island, Connemara and surrounding areas or just laze on one of the golden beaches of County Mayo. The hotel specialises in cycling, walking, golf, sailing, fishing, surfing and kayaking and a variety of activity packages. The Clew Bay Hotel is a stylish 54 bedroom hotel, offering a contemporary style with a warm welcome and great food. All our guests have complimentary access to Westport Leisure Park, located next door. Guests can enjoy Local Attractions such as climbing our pilgrim mountain Croagh Patrick, Westport House & Pirate Adventure Park for all the family, the Great Western Greenway (42km of an off road cycling path), Clew Bay and all its islands, National Museum of Country Life, Walking Trails, Kylemore Abbey, Foxford Woollen Mills and Adventure Centres. ... more   less 
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Also Known As:
Clew Bay Westport
Hotel Clew Bay

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