I rang to book a room & spoke to a young guy I was told I had to have a credit card to secure a room so I cancelled & told him I would get my friend to book the room intsead for us as I did not have a credit card. On arrival we were met by a different woman our rooms had all been mixed up. We managed to sort the rooms. The next morning when I went to pay I was told by an older man that I would also have to pay for 3 other rooms the cost...€180 more along with the €50 I paid for my room. Nobody had slept in those rooms & I had cancelled them. I felt very intimidated by this man & he was very rude, I feel along with my friends that I was treated very unfairly as he would not negotiate with me. The fact is they had various people taking bookings resulting in a mix up. It was a very upsetting experience & I will definatly not be recommending it to anyone I know & neither will my friends. It ruined our trip to Westport.