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“Good after a bad start!” 3 of 5 stars
Review of Boyne Valley Hotel & Country Club

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Boyne Valley Hotel & Country Club
3.0 of 5 Hotel   |   Dublin Road, Drogheda, Ireland   |  
Hotel amenities
Ranked #5 of 5 Hotels in Drogheda
Newry, United Kingdom
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
“Good after a bad start!”
3 of 5 stars Reviewed December 12, 2011

We stayed there this weekend and what a bad start! The room we got had nail holes in the wall, paper torn of walls, saggy beds setc. Complained and were offered another room which smelled. Were going to lesave when we were offered another room in the new end which was fine except they had to put a mattress on the floor for our child. To make up for this we were gien free dinner with winwe which was very good.
The rest of out stay was fine-why we were not put in a new room from the start beggers belief!

Room Tip: Ask for a room in the new section
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  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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263 reviews from our community

Traveler rating
    51
    80
    63
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2011

I am writting to compliment the staff for the wonderful time they helped us to have this weekend.

Laura on the front desk was so bubbly and welcoming , Darragh looked after us in the restaurant and he was charming, efficient and basically entertained us throughout the meal.

During the evening we meet a wonderful lady, I think she was in management, blonde glamourous lady, unfortunately did not get her name, she made my mam and my aunt , my friend and her mam feel like she was there just to look after us. She was amazing and spoke to everyone and we were so suprised to see her again at breakfast and was still in the same good humour.

All of the above together with wonderful food and lively entertainment made our night and day complete.

I definitely will be returning again for another visit.

Room Tip: One of our party had a hip replacement and it was great to see that a gound floor room with a walk i...
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laytown
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2011

2nd of december finally came the day of our wedding.from the moment we arrived at the hotel we were treated like royalty.Catherine the manager was on hand as we entered the hotel and the day just got better and better.From the floor staff to the barmen from waitresses to waiters they were fantastic,they could not do enough for us.the old charm of the hotel was fab and fullof character it was superb.The bar food was excellent and went down a treat.the whole weekend was fantastic ...We cannot thank you enough for all you done for us over the weekend it was just fantastic..
We will be bak again hopefully sooner rather than later .Again thank you all for a fantastic weekend xxxxx derek,marion graham

Room Tip: all rooms are fab
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballymena, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 5, 2011

From the moment we arrived we were made to feel at home by the friendly receptionist Deirdre and the General Manager Catherine. Four of us travelled from Co. Antrim to celebrate my 40th Anniversary and my 60th Birthday. All the staff were very friendly and helpful and nothing was too big a request for them, Tony and Niall, the bar staff were magnificent, they joined in the banter and craic with us in the comfortable surroundings of the lounge and bar. The dinning room staff, led by Katrina, were efficient and helpful. The food was delicious thanks to the culinary skills of a brilliant chef. All the staff were excellent and helped make our stay memorable..
An afternoon in the Sauna, pool and jacuzzi helped relax us after a mornings shopping in Drogheda. All in all this was a brilliant place to share a long weekend with friends and I would offer my thanks to Catherine McGovern, (general manager), for all her hard work in making my celebrations complete!!

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine M, General Manager at Boyne Valley Hotel & Country Club, responded to this review, December 7, 2011
Dear Guest,

I am delighted to hear that you enjoyed your recent stay here at the Boyne Valley Hotel & Country Club. It is really heartening to view such positive feedback on Tripadvisor. We work extremely hard to ensure that all our guests thoroughly enjoy their stay with us. I will be passing your comments regarding your stay to all the team here.

We really hope to see you in the near future,
Kind regards,
Catherine McGovern
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2011 via mobile

From start to finish a joy . On reception net with warmth and courtesy . Room was comfortable and very clean . Food in the restaurant was beautiful . We were going out for the night but decided to stay in as there was no where that could match for friendliness and all round hospitality . The biggest asset the hotel has is its staff . Everyone went out of their way to help . If other hotels are looking to set themselves the standards required to run a top class hotel they should spend some time in the Boyne valley . To top all this off it all sits in beautiful grounds and has top notch facilities . Could not ask for more . Well done all involved

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine M, General Manager at Boyne Valley Hotel & Country Club, responded to this review, December 7, 2011
Dear Guest,

Many thanks for choosing to stay with us here at the Boyne Valley Hotel & Country Club. I am happy to hear that we exceeded your expectations. It will be encouraging for my staff to hear how impressed you were by their level of service; they are a credit to themselves! I will also be passing your comments regarding the food to our culinary team.

We look forward to welcoming you back to the hotel again soon

Kind regards,
Catherine McGovern
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 4, 2011

Just back from Boyne Valley , an all in wedding reception and an xtra night to recover.Staff come top of the list , nothing was too much for them , from the floor staff to the management.All you had to do was ask and it was done.The bar staff were so friendly and the food was fantastic. We had a few kids down for the wedding and they were kept entertained day and night by the friendly staff and managers , we all know it only takes one grumpy face to spoil a weekend but even though the staff work so hard they always had a smile for everyone, young and old. Parts of the hotel have retained their historical character but there is a modern wing aswell.The leisure centre is great again staff very helpful and friendly. So if you have'nt quessed already .....we can't wait to get back there,
All the best to the staff and we will see you soon.
p.s. the barfood comes from their top class restaurant and is excellently cooked and great value.

Room Tip: Discuss your requirements , high ceilings or any preferences , they will help.
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine M, General Manager at Boyne Valley Hotel & Country Club, responded to this review, December 7, 2011
Dear Guest,

Many thanks for choosing to stay with us here at the Boyne Valley Hotel & Country Club. I am happy to hear that we exceeded your expectations. It will be encouraging for my staff to hear how impressed you were by their level of service; they are a credit to themselves! I will also be passing your comments regarding the food to our culinary team.

We look forward to welcoming you back to the hotel again soon
Kind regards,
Catherine McGovern
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2011

We stayed in this hotel for one night on the 26th November. The athmosphere was lovely and the staff very friendly. Eventhough the hotel was fully booked you never felt lost in that the staff always acknowledged you when you passed through the lobby. The food was good and the Guinness even better, according to my husband, which is good for a "hotel" pint. Nothing was an effort which is why i would recommend it for a little chill time. We walk in Drogheda, 30 mins max. As the hotel is in of the road you felt you were in another world. The smell of the tress as you walked up the drive was beautiful. Will be back

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boyne Valley Hotel & Country Club

Address: Dublin Road, Drogheda, Ireland
Location: Ireland > Province of Leinster > County Louth > Drogheda
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Drogheda
Price Range (Based on Average Rates): $
Hotel Class:3 star — Boyne Valley Hotel & Country Club 3*
Number of rooms: 52
Official Description (provided by the hotel):
The Boyne Valley Hotel In Drogheda is a beautiful 19th century country house hotel set at the end of a tree lined avenue and featuring 16 acres of landscaped gardens and woodland. Located just 20 minutes from Dublin Airport, this 3 star county Louth hotel has so much to offer you. ... more   less 
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Also Known As:
Boyne Valley Hotel And Country Club
Best Western Hotel Drogheda
Best Western Drogheda
Drogheda Best Western

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