Atmosphere: Cold and unwelcoming. More like a Public Bar than Hotel Bar.
Staff: Inattentive, uncaring and indifferent.
Service: Very poor despite being well staffed and few customers. However staff and Manager/Owner did pay special attention to known customers. We had to ask our waiter to stay with us as we choose our sweet as it had already taken over an hour to have 2 courses. We were not offered coffee or even once approached to see if everything was to our satisfaction.
Menu: Limited. Starter: Carrot Soup served with 2 slices of brown bread and butter or nothing. Main: Roast Pork which was “Dish of the Day” was lukewarm, unimaginative and poorly presented. My friends Fried Fish was broken in half. Dessert: Miniature Trifle with fresh cream, my friend Meringue with fresh cream. Both dishes were stored on the bar counter, uncovered and at room temperature.
Overall: A poor introduction with Promotional Vouchers to Lunch or evening Meal at this 4 Star Hotel. I would not promote this hotel to my relatives or friends or visit again