Stayed for 1 night on a Saturday and ate in La Perla Restaurant.
Arrived shortly before 4 pm and was told the room was not ready. Left our bags at reception and were told they would call as soon as the room was ready. No call so had to go back to reception after waiting for an hour to be told the room was ready. Our bags weren't in the room and I subsequently found them still seating on a trolley in the lobby. Receptionist apologised but no offer of an explanation or late checkout etc.
We ate in the restaurant at 8.30 and were given a table between two with parties containing children - one set well under age 8.
Food was alright with slow service - though staff were very pleasant and friendly. Our room was spacious & clean but definitely not luxurious.
In the morning the express check out / invoice outside our door was actually for the room across the hall - some consolation to note that they paid more for their room that we did.
Not a bad hotel and no major complaints but disappointing after reading the website and at the price paid.
- Official Description (provided by the hotel):
- Set amid 170 acres of mature parkland, 1.2km from Kilkenny City, Lyrath Estate fuses stunning contemporary hotel design with the elegance of the original 17th century Lyrath House. Featuring 137 spaciously appointed air-conditioned bedrooms, numerous bars and restaurants, the Oasis Spa and Oasis Health Club, with floor-to-ceiling glass windows which border its 17 meter infinity edge pool. Whilst the "Kilkenny Convention Centre" at Lyrath Estate offers purpose-built state-of-the-art facilities for up to 1,500 delegates. ... more less
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- Also Known As:
- Lyrath Estate Hotel, Spa And Convention Centre
- Lyrath Estate Hotel, Spa & Convention Centre Hotel Kilkenny
- Lyrath Hotel Kilkenny
- Lyrath Estate Kilkenny
- Lyrath Estate Hotel Convention Centre