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“week end away” 4 of 5 stars
Review of Hotel Kilkenny

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Hotel Kilkenny
4.0 of 5 Hotel   |   College Road, Kilkenny, Ireland   |  
Hotel amenities
Ranked #8 of 19 hotels in Kilkenny
wicklow
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“week end away”
4 of 5 stars Reviewed February 18, 2013

the hotel kilkenny is easy to find but a little walk from the main part of kilkenny. the hotel is nice and leisure facilities are excellent. we really enjoyed the food here. staff were very attentive and professional

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, February 27, 2013
Dear Guest,
Many thanks for taking the time to review us on TripAdvisor, I em delighted to you enjoyed your stay with us. I hope to welcome you back to us again very soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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813 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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  • English first
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English first
Dublin, Ireland
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2013

Hotel was nice and clean. It looks pretty from the outside. Room was big and also clean. We had dinner in the restaurant which was just alright. The breakfast was much nicer and super tasty.
Staff were really nice and friendly as well.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, February 27, 2013
Dear Guest,
Many thanks for your kind comments, I will ensure that all the Team see a copy of your review. Hopefully we shall have the pleasure of welcoming you back to us again very soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
57 reviews 57 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 18, 2013

A great place to stay and great value. The food was especially good. The pool is a decent size for lengths and the staff are very friendly. What more could you want.
Location! It's right in the centre, couldn't be handier for a nice stroll around the town.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, February 27, 2013
Dear Guest,
I am delighted to see you enjoyed your stay with us, we look forward to welcoming you back to us again very soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Top Contributor
66 reviews 66 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 17, 2013

This is one of the most spacious hotels that I have personally stayed in during my three trips to Ireland over the years. The room was extremely "roomy" with modern, new furnishings, a very large bathroom, and had an extremely contemporary but comfortable feel to it. The mattress on the bed seemed new and was quite comfortable.
The hotel also feaures an indoor pool with a hot tub, a sauna and a steam room. I spent some time soaking and sweating and relaxing.
There is also an outdoor dining/bar area. I was staying there as part of a tour group, and we ate inside for our meals. Breakfast was outstanding. There was "brown bread" so good you wanted to hoard it and take it with you for the next days ahead! Wait staff was cordial and attentive.
The hotel is apparently a popular choice with locals for weddings. There was a wedding celebration one of the nights we were there, but there was no unwanted noise or interruption to the enjoyment of the hotel related to the wedding party.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, February 27, 2013
Dear Guest,
Thank you very much for the great comments, we are all delighted to hear you enjoyed your stay with us... we do get a lot or requests for our brown bread... we might have to start selling it very soon - failing that you will have to return soon for another taste....
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 17, 2013

I stayed here with my boyfriend for the weekend and it was perfect. The room was a good size and everything looked really clean. We had a lovely breakfast in the morning, and despite warnings about waiting times later in the morning we were only waiting a minute or 2. We didn't walk into kilkenny from the hotel, but it was only about 15 minutes walk. We asked about getting a late checkout sunday morning, and were told staying until 2 was no problem. We treated ourselves to breakfast in our room sunday morning. It arrived on time preceded by a phone call to say they were on their way. We used the gym and pool there which were free to guests, both very nice. The staff we dealt with were all friendly and helpful; we had a great stay.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, February 27, 2013
Dear Guest,
Many thanks for your great comments, I am delighted to had an enjoyable time with us and also breakfast in bed with a late departure is the perfect end to a great short break! Hopefully we shall have the pleasure of welcoming you back again very soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2013

Hotel was nice, clean room and friendly staff. Pure bar where food is served was very disappointing. Left waiting without being given menus, eventually ordered and chicken was raw so not a pleasant dining experience. Pool was also dirty, in that there was a lot of hair and a few plasters floating in the water.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, February 27, 2013
Dear Guest,
I am very sorry that you didn't receive the great standard of service that we normally give to all our guests, I will ensure that your comments are actioned straight away to ensure nothing like this ever happens again. Thank you again
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dungarvan, Ireland
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 16, 2013

Very good hotel stayed in the deluxe room, drank in the bar and used the gym and swimming pool. Kids club available. Really friendly staff, breakfast was served and in fairness well worth the wait, very tasty fresh and quality full Irish. swimming pool quiet enough so plenty room, steam room sauna and jacuzzi/ hot tub. Excellent. Gym was kitted out with very best of equipment. very enjoyable stay, would definitely stay again.

Room Tip: Get the deluxe for €20 more it makes the experience all the better.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, February 27, 2013
Dear Guest,
Thank you for your great comments, I will ensure that they are passed onto everyone here and I look forward to welcoming you back to us again in the near future.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Kilkenny

Address: College Road, Kilkenny, Ireland
Location: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Kilkenny
#7 Romantic Hotel in Kilkenny
#7 Luxury Hotel in Kilkenny
#8 Family Hotel in Kilkenny
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Kilkenny 4*
Official Description (provided by the hotel):
Four Star Hotel Kilkenny is less than 10 min walk from the City Centre. Free ultrafast wireless broadband in public spaces. Facilities include: 20m swimmingpool, superb gym, beauty lodge, onsite hair salon, in door golf swin analysis room and superb kids club. Live music five nights a week in Pure bar. State of the art conference and wedding facilities. Free carparking. ... more   less 
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Also Known As:
Quality Inn Kilkenny
Kilkenny Quality Inn

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