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Hotel Kilkenny: Traveler Reviews

4.0 of 5
College Road, Kilkenny, Ireland
Hotel amenities
Hotel Kilkenny
Ranked #9 of 21 hotels in Kilkenny
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560 reviews from our community

Traveler rating
    222
    159
    101
    52
    26
See reviews for
Families
120
 
Couples
239
 
Solo
19
 
Business
37
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Clean, friendly with great gym”
4 of 5 stars Reviewed December 24, 2012 via mobile

I was here for a wedding and was very impressed. Big rooms, spotless clean with all the usual touches. Staff were very pleasant and when I left some things in my room had it waiting for me when I arrived back to collect. The gym here is a real plus, again nice friendly staff, great selection of weights and machines with an aerobics room down the end to use if you like. Didn't have time for the pool but im sure it is equally nice.

Stayed September 2012, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review
January 3, 2013
Dear Guest,
Thank you very much for your great review, we are all delighted you enjoyed your stay with us. Many thanks again and we look forward to welcoming you back to us again in the near future.

Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbridge, Ireland
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Good Hotel, Friendly Staff”
4 of 5 stars Reviewed December 8, 2012

We had a good time a this Hotel, its an average hotel with friendly staff. Folks from the restaurant are very friendly and helpful. Rooms are large that is a very good thing. Beds are great and furniture is average although telly is bit small. Didn't have a chance to hit the kids club so can't review it. Food is very nice ( Dinner), breakfast was also ok but could be better. Only complain is the noise, people arriving drank around 4:00 - 5:00 am making a huge noise. Hard to sleep during this time due the noise, they woke us up 2 or 3 times very annoying. overall is a good place to stay in Kilkenny.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask La_Bala_de_Plata about Hotel Kilkenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review
December 11, 2012
Dear Guest,
Thank you for talking the time to post your comments on TripAdvisor, we are very sorry that your night was disturbed by other residents. While we take every precaution to keep this disturbance to a minimum sometimes other guests do not take this into consideration.
However we are delighted you otherwise enjoyed your stay with us and we look forward to welcoming you back to us again in the near future.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“First rate. Brilliant hotel”
5 of 5 stars Reviewed December 7, 2012

It's a lovely hotel with the kindest staff.
The rooms are perfect. Clean, well designed and sufficient attention to detail that makes you feel pampered. The food for breakfast was just wonderful, it was so tempting and everything was perfect. Dinner was filling and a real wealth of options that surprised. I was pleasantly surprised by the array of mains. The spacious dining room allowed privacy and was airy. Parking is grand and security is high with carded entry to rooms.

However, the truly the best bit of hotel Kilkenny is that you will be treated so well. Every staff member was Considerate, compassioante and highly professional. Welcomed into the hotel, I truly felt I received first rate service and recommend it highly. Its the perfect hotel in all situations from the well organised conferences I've attended there to the plush rooms. Overall, it's the best in Kilkenny.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review
December 11, 2012
Dear Guest,
Everyone is delighted you enjoyed your recent stay with us and we would also like to thank you for your kind comments with regards to the Team here at Hotel Kilkenny.
Thank you again and we look forward to welcoming you back to us again very soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great Hotel”
5 of 5 stars Reviewed December 2, 2012

Stayed in the hotel for a weekend with the girlfriend, and it was a fantastic place. Stayed in a deluxe room and it was lovely, spotless clean and really comfy bed.

The food in the restaurant was lovely. The staff were perfect and really good at looking after everyone, the lad we had serving us our meal (Jack was his name) was great, very good with us and great advice on the food and wine

The hotel is a small walk out from the city center, only about 10 minutes though. Will definitely stay here again.

Room Tip: Go for a deluxe small bit more but well worth it
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Ken845 for Kilkenny
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review
December 6, 2012
Dear Guest,
Everyone is delighted to hear you had a great time with us, your review is really appreciated and I will ensure that Jack gets a copy of this also.
Thanks again and hopefully we shall see you again soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
“Better than expected”
4 of 5 stars Reviewed December 2, 2012

We stayed here when I attended a conference in the hotel. I was pleased that our room was ready when we arrived at 9.30am. Staff were pleasant and the hotel is just a ten minute walk from the city centre. The room rate was very reasonable.The bar was quite busy in the evening - usually I find hotel bars lack atmosphere but this one was pleasant and lively (it was Friday).

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by irishindependent for Kilkenny
Ask irishindependent about Hotel Kilkenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review
December 6, 2012
Dear Guest,
Many thanks for taking the time to post your comments, while check in time is 4pm whenever possible we do try our very best to accommodate all early arrivals.
We look forward to welcoming you back to us again very soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Kilkenny

Also Known As:
Quality Inn Kilkenny
Kilkenny Quality Inn
Address: College Road, Kilkenny, Ireland
Region: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Kilkenny
#6 Luxury Hotels in Kilkenny
#8 Family Hotels in Kilkenny
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Four Star Hotel Kilkenny is less than 10 min walk from the City Centre. Free ultrafast wireless broadband in public spaces. Facilities include: 20m swimmingpool, superb gym, beauty lodge, onsite hair salon, in door golf swin analysis room and superb kids club. Live music five nights a week in Pure bar. State of the art conference and wedding facilities. Free carparking. ... more   less 
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