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“Yummy!!” 5 of 5 stars
Review of La Trattoria

La Trattoria
84 John street, Kilkenny, Ireland
056 7770907
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Ranked #63 of 149 Restaurants in Kilkenny
Price range: $5 - $30
Cuisines: Italian, Irish
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Reservations
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Yummy!!”
5 of 5 stars Reviewed January 19, 2014

Came with friends for a Christmas catchup for the early bird. Its one of the best early birds in town and is very tasty too!! We all enjoyed very much. .Thanks!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Visitor rating
    62
    33
    11
    14
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Ottawa, Canada
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“lovely food and service”
4 of 5 stars Reviewed January 6, 2014

Home made pasta makes this place a treat. Food was delightful and offered exceptionally good value. Service was friendly and laid back. Would definitely return.

  • Visited January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CO TIPPERARY
Contributor
14 reviews 14 reviews
13 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“YUM”
5 of 5 stars Reviewed January 4, 2014

I like reading reviews on TripAdvisor to see what other peoples opinions are of a place but never take them into consideration, it is up to yourself to make your mind up about a place. Why should a few not so good reviews put you off trying a new place. Since coming here myself and my partner have become regulars, we absolutely love the food here and have since our first visit where we were welcomed with a warm greeting. The food is always cooked to perfection and service has always been very attentive but not invasive, the way it shoulf be. I highly recommend this restaurant for authentic italian cuisine. Yumm!!

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Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Terrible Service & Attitude - Will never go back”
1 of 5 stars Reviewed January 3, 2014

Dined here with my sister recently. Food was fine, you get exactly what you pay for. Paid €24.50 for a bottle of wine wine with no wine cooler. No glass of water was offered. No cracked pepper or Parmesan. Never once were we asked if we were ok for any thing. The waitress looked petrified of the owner. On check out, i was paying with my visa the man asked if i would like to add a zero to it, as he had spotted i had not left a tip. I have never once copmplained in a restaurant but on this occasion i felt i needed to say something, so i told him that i was not leaving a tip as i wasn't impressed. I told him the issues ( as stated above) and his response was "Did you ask for it?" I replied with that i felt in a restaurant that i should not have to. He said " you pay cheap prices you get poor service". I then explained that the wine was the same price as a local 4 star hotel and the least it could come with was a wine cooler and that the food was satisfactory not great but edible for what i was paying for. He got more irate with me and at this point I was so embarrassed that i turned and left.
Horrifying customer service.

  • Visited December 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco P, Manager at La Trattoria, responded to this review, January 4, 2014
Hi Polishslovakian I am Marco Perrozzi The Manager of La trattoria and i was not working the night you visited.

The girl in question has been let go since i returned to work and i am training a new team high quality staff who enjoy there job and are willing to bring the standards that where missing while i wasn't able to work back up. As i was shocked that you where not asked for cheese or black paper as when you get your food i always make sure that both are offered. With water i make sure every table gets a jog of water even if they never asked for it.

With the adding of a zero to your bill it was a simple joke that the owner said to you and I am sorry you can't take a joke. With the owners reply of did you ask for it ?. With this reply there is a Yes and No that it is right and wrong as if you wonted something you should have asked any place i have ever eaten out in i had to ask for stuff its just a fact of dinning.

With the wine cooler if i was working that night i would have offered to place your wine in the fridge witch is a lot better then wine coolers so that your wine will always be cold. Your wine would have been topped every time your glass would have been low.

I am sorry about your dinning was not up to your standards but if you wont to give a phone call to me i will try and work something out for you and to speak about it properly. As i wont a high quality standards for people to enjoy there meal.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilkenny, Ireland
1 review
1 helpful vote 1 helpful vote
“good italian food”
5 of 5 stars Reviewed December 10, 2013

Good italian food, quick service, good location, and good price, i recomend the mushels, delicius, i,ll be back

  • Visited December 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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