I have stayed at this hotel several times and have always been pleased with the level of service I received.
On this occasion, I was upgraded to a suite (fourth floor) which was large and had a balcony. I was served at the front desk by Honour who was friendly, efficient and very helpful. Later, I had dinner at the hotel bar. Having had the chicken curry during a previous stay (and enjoyed it) I wanted a change so asked if the chef could make a curry with beef instead? Though it wasn't on the menu, the chef obliged without a fuss. It was very good.
I was in Tralee on business a lot around this time and tried many of the hotels there. For the price, the combination of cleanliness, good food and good service made the Manor West the winner by a mile.