Excellent location, poor service, baggage handling service not reliable, regular breakfast, restaurant staff very professional and pleasant but front desk on our arrival June 24 almost midnight - could not provide an extra wake up call just one by computer, could not provide extra copy of group rooming list - copy machine broken. Left my cell phone and special water bottle with a filter in room - cell phone was kept for me but water bottle disappeared.
Although the floor was non-smoking, some guests were smoking a cigar and one even had his room door open ...
Called reception to ask if my room was the only non-smoking or if the floor was non-smoking. Reply was floor non-smoking. Mention the cigar smell situation and in the morning there was no more cigar smell.
- Official Description (provided by the hotel):
- Whatever the occasion, the Brandon Hotel Conference & Leisure Centre Tralee offers you a warm and friendly welcome in the heart of Tralee. Only minutes walk from Tralee town centre, it is the perfect location to relax after doing a spot of shopping, taking in the sights of Kerry or sampling the nightlife in Tralee. The Brandon Hotel encapsulates timeless elegance with comfort,and the names has long since been synonymous with quality since it opened in 1966. Guests enjoy an outstanding service, a charming and friendly atmosphere and traditionally furnished surroundings, not to mention state-of-the-art leisure facilities and a purpose-built conference centre. ... more less
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- Also Known As:
- Brandon Hotel Tralee