My mom and I rented a room with two double beds. The shower had no hot water the night we arrived and the room was very cold. I went to the front desk agent. She was new but did her best to help me. She gave me a portable heater to plug in. I asked her about the showers in the dorm area. SHe went up with me and showed me how to use them and tested to make sure they were hot.
My mom had a hot shower in the dorm area and the room heated up quickly. The next day we asked about the shower in our room at the front desk. She tested it and told us that we have to yank it really hard all the way in one direction and it becomes warm... it did but never hot.
Our room smelled like smoke .... someone had smoked in our room. It was faint but got worse as the room heated. My mom noticed her bedspread smelled alot like smoke and found bits in her sheets. She told the front desk the next day and they cleaned the bedding for us(we think her bedding wasn't cleaned).
There were a lot of creepy older men staying there. One was obviously hitting on this younger girl. This made me feel really uncomfortable as I was booked into this hostel the following week in a mixed dorm. I found another place to stay and cancelled this reservation.
Overall the service was very good and the staff dealt with problems but they have a housekeeping issue.
- Official Description (provided by the hotel):
- The Killarney Railway Hostel is situated across the road from the Bus and Train stations in the heart of Killarney Town. It is close to the famous Killarney National Park and an ideal base from which variousother beautiful destnaions may be explored. The Hostel has everything one would need for a pleasant vacation including complimentary breakfast, self catering Kitchen, 24 hour recepton and FREE Wi Fi access. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld and HostelBookers so you can book your Railway Hostel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.