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“Fantastic Stay” 5 of 5 stars
Review of Dromhall Hotel

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Dromhall Hotel
4.0 of 5 Hotel   |   Muckross Road, Killarney, Ireland   |  
Hotel amenities
Ranked #23 of 39 Hotels in Killarney
1 review
“Fantastic Stay”
5 of 5 stars Reviewed April 15, 2014

Everything about our stay was top class.from the warm welcome entering the hotel,to the best wishes upon leaving,our stay was superb.brilliant location,a stroll away from the hub of killarney.the rooms are excellent.the breakfast this morning was delicious.the choices available at breakfast were without doubt some of the best iv ever experienced.The man at breakfast this morning was really kind and helpful also.he was genuinely interested in our welfare!!and to top it all off.....top class value!!il be recommending the dromhall to eveybody& wel definately be back!!Thanks a mill 4everything,
Colin&Jessica

Stayed April 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernadetteRandles, General Manager at Dromhall Hotel, responded to this review, April 29, 2014
Dear Colin O

Thank you so much for your lovely review. It restores my faith when I read a glowing report like this of our hotel! I am genuinely delighted that you both enjoyed your stay to the extent that you obviously did, and I would like to thank you for your kind comments.

We hope you have the opportunity to visit us again one day.

Kind regards
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523 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Spanish first
  • Any
English first
Stuttgart, DE
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 15, 2014

We stayed at this hotel for three night during a family vacation to Ireland. It is obviously frequently used for big tour groups, because the staff was rather stand-off-ish and the breakfast room rather impersonal. It is good value for the money. The best thing about it was the lovely staircase winding up to the 2d level and its location within walking distance to Killarney. The interior was quiet, but location is on a busy road. Breakfast was a small cold food buffet and warm items off a menu. They were very good though, try the French toast. Staff a bit "cold," not nearly as friendly as other places. Rooms were clean, bathrooms large with plently of hot water, but beds hard as rocks. Pillows hard and flat too. Pool and spa is located at sister property, across the parking lot. Good value, but not great hotel. There is a lively pub located in the hotel.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernadetteRandles, General Manager at Dromhall Hotel, responded to this review, April 29, 2014
Dear Lisa J

Thank you for your recent review. I was pleased to read that you enjoyed aspects of your stay with us, but was disappointed to learn that we didn't meet your expectations on some levels.

I was very surprised by your comments about our staff as we usually receive great compliments about the friendliness and professionalism of our staff. I'm sorry that this wasn't your experience.

Regarding the mattress and pillows, it's always difficult to account for all guests' tastes in these areas, but we keep spares and would have been happy to have changed these items for you had we known of your discomfort.

All Dromhall guests have complimentary use of the pool and Spa at our sister hotel, The Randles Court, which is right next door. Kayne's Bar & Bistro, located adjacent to the Dromhall, is certainly a very lively and popular place with locals and residents alike, so I'm pleased that you enjoyed this.

Kind regards
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Dublin, Ireland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 15, 2014

I have booked 3 rooms for a family get away, Dromhall hotel looks very nice in its advertising pictures, but in real life it's a very run down tired hotel with a smell of over used air the kind you would get in your grandmother closet all of the furnishing in the room are dated and need to be refreshed while the bar the reception looks good and the staff are nice and professional the rooms are a complete let down and are no way up to 4 star standard it's a shame due to its short walk to the town if your looking for a 2 and a half star get away dromhall is ur place I will not come back unless they revamp there rooms

Stayed April 2014
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BernadetteRandles, General Manager at Dromhall Hotel, responded to this review, April 29, 2014
Dear maurice h

Thank you for your review. I am sorry that our rooms did not come up to your expectations but I was very surprised to read this as we usually get such nice compliments about our bedrooms. We do have an on-going refurbishment programme in the hotel so we're constantly monitoring and up-dating our rooms where needed.

I'm pleased that you enjoyed other aspects of your stay with us, including our attentive staff. If you would like to stay with us again, please do contact me directly to make a booking.

Kind regards
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Kilkenny, Ireland
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 13, 2014

Very good value hotel and also perfectly located as its no more than a 5 minute stroll to the center of town. Staff could not have been nicer, room was sapcious & comfortable, nothing spectacular but no complaints all the same.I would definitely stay here again when I come back to Killarney especially if theres a group of ye, ideaal for stag/hen parties.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernadetteRandles, General Manager at Dromhall Hotel, responded to this review, April 29, 2014
Dear spriggyb

Thank you for your recent review. I was pleased to read that you enjoyed your stay with us and that you were impressed with our staff. We are certainly very conveniently located for the centre of Killarney which is of great benefit to our guests.

We look forward to welcoming you back to the Dromhall one day.

Kind regards
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Cork, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2014

Easily one of the best hotels we have stayed in. Excellent customer service and rooms. Staff were very informative and helpful in every way possible. The room was gorgeous and very comfortable. The hotel is situated very close to Killarney town, which made it extremely accessible. The pool made available to the customers is very relaxing. It was always kept very clean and the water was perfect! We are a young couple and do sometimes experience some age discrimination in regards to hotels, but I must say, this was not the case here. The staff were so welcoming upon arrival and were there for anything we needed. We came down for a break away during the week, but are already planning our next stay in Dromhall Hotel again in late May. The only bad thing about this hotel was having to leave. Thank you to all the staff for an excellent experience

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernadetteRandles, General Manager at Dromhall Hotel, responded to this review, April 11, 2014
Dear Janine_Cahoon

Thank you for lovely review. We appreciate you taking the time to write such a glowing report of your stay with us. I'm delighted that you enjoyed every aspect of your visit and the attention of our staff in particular. Exceptional customer service is one of our chief aims, so I'm pleased that this was your experience during your stay.

We look forward to welcoming you back again soon.

Kind regards
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clare
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 5, 2014

Just home from a girly night away in your hotel, hotel was lovely rooms were warm and clean and everything u wanted was there. we sat off in the 2 chairs by the window for the night and talked till all hours, totally enjoyed our stay and so handy to just walk to town. room was roasting hot but we kept window open. All in All had a great catch up. will be back again.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernadetteRandles, General Manager at Dromhall Hotel, responded to this review, April 11, 2014
Dear trikin

Thank you for your review. I was delighted to read that you enjoyed your time together in our hotel and that you found it comfortable and suitable for your needs! There's nothing quite like a girly catch-up. I apologise for the heat in the room - our heating can be turned on or off in each room so I'm sorry if this information wasn't passed on to you.

I hope you're able to pay us another visit soon.

Kind regards
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Cork, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 3, 2014

had a two night family stay here recently & I would definately stay here again in the future. Wonderful warm & welcoming atmosphere, great breakfast, great barfood lovely warm room & only 5 minute walk into the town.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernadetteRandles, General Manager at Dromhall Hotel, responded to this review, April 11, 2014
Dear kittyk50

Thank you for your lovely review. I was so pleased to discover how much you enjoyed your stay with us. Our aim is always to provide a warm and friendly welcome, atmosphere and great food so I'm pleased we achieved this in your view.

Hopefully you can visit us again soon.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Dromhall Hotel

Address: Muckross Road, Killarney, Ireland
Location: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Killarney
#15 Business Hotel in Killarney
#15 Family Hotel in Killarney
#19 Luxury Hotel in Killarney
#24 Romantic Hotel in Killarney
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dromhall Hotel 4*
Number of rooms: 72
Official Description (provided by the hotel):
Located 5 minutes walk from Killarney Town the 4* Dromhall Hotel is an ideal base for all. Completely re-built in 2000 this family owned hotel offers guests deluxe guest rooms, choice of bars & restaurants plus private parking. All guests can avail of Club Sant Leisure Club and for sheer indulgence a visit to Zen Day Spa is a must. ... more   less 
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Also Known As:
Dromhall Hotel Killarney

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