We were attending an event at the NEC, so the Riverside was located perfectly for this ... approximately five minutes' walk from door to door. The hotel is lovely - in a pretty setting close to the river, but with the town still very accessible. The room was very comfortable, well decorated and furnished, and had a dual aspect (although this view was straight onto the carpark and meant that it was a little noisy).
I have to say that I thought the food at dinner was absolutely first class - especially since it was included in the overall package, which worked out at about Euro 250 altogether - that's for two nights' accommodation, two breakfasts and two three-course dinners ... really good value and with no corners cut.
The staff were very friendly and helpful at all times. They were experiencing problems with their wireless internet facilities during our stay and offered free use of the computer at reception to make up for this.
All in all, a great place to stay, everyone had a smile and it was excellent value for money. If I were to stay there again, I would probably ask for a different room because it was noisy, but that's my only complaint.
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