I went along with a few more friends for two nights to the INEC Gleneagle for New Years Eve party. We checked in without any hassle and the parking was free of charge. Our room was cold so we had to request for our room heater to be attended to. The heater was not heating up properly. We had to request an extra duvet also. The room was clean but very basic. After the concert I enquired at reception if our room heater was looked at, the reply was that the heating is on a timer so thats why our heater wasnt on. I pointed out that earlier the heater was on and hot and the bottom but not at the top. The receptionist said they would send someone to look at it after a second time of asking. There were young kids in the residents bar until after 2am!! They restaurant was cold so I asked for the air conditioning to be turned off, the reply was that it was meant to be warm air, but it clearly wasnt. My request it to be turned off was ignored. The hotel was so cold for the two days stay, we had to wear our jackets in the reception area.
- Official Description (provided by the hotel):
- The Gleneagle is a family owned hotel which has been in business for over fifty years. We continuously strive to improve our hotel and facilities, all the while maintaining a warm welcome for our guests. Our location, overlooking Killarney National Park, inspires us to create memorable and amazing experiences with a level of service and standard of hospitality second to none.The Gleneagle Hotel is Ireland’s leading leisure and entertainment destination. Where else can you find such extensive leisure facilities, world-class entertainment and genuine hospitality without having to step beyond our front door? Like all the great things in life, it’s best to experience it for yourself and with this in mind we hope to welcome you to The Gleneagle Hotel in the near future. ... more less
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- Also Known As:
- Gleneagle Hotel Killarney