I stayed for 3nights with my partner and young son .we had a mix up with rooms when arriving we got a double even though we booked a triple the staff where not apologetic at all. The food choices where very bad just the restaurant no bar food in the evening and 2 sittings in the restaurant so you couldnt just walk in and sit down you had to wait and the choices where off a set menu so not much choice and we had to wait ages for food nearly an hour for main course after waiting for an hour to get a seat before hand so with young children who are hungry its not suitable again didnt find staff helpful or friendly at all. We did not eat at the hotel after that we where not informed of how the restaurant worked at check -in which would have helped us greatly.
There is a lot to do for kids a ball park and good swimming pool and a kids club on school breaks which is good.
rooms where ok , bathroom was horrible and leaking toilet and side of bath was hanging off when we went in.
Wont be returning there is a lot nicer hotels in Killarney.
- Official Description (provided by the hotel):
- The Gleneagle is a family owned hotel which has been in business for over fifty years. We continuously strive to improve our hotel and facilities, all the while maintaining a warm welcome for our guests. Our location, overlooking Killarney National Park, inspires us to create memorable and amazing experiences with a level of service and standard of hospitality second to none.The Gleneagle Hotel is Ireland’s leading leisure and entertainment destination. Where else can you find such extensive leisure facilities, world-class entertainment and genuine hospitality without having to step beyond our front door? Like all the great things in life, it’s best to experience it for yourself and with this in mind we hope to welcome you to The Gleneagle Hotel in the near future. ... more less
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- Also Known As:
- Gleneagle Hotel Killarney