We stayed here for 2 nights on a weekend break flying from Manchester with Aer Arann. We paid £133 via ebookers for 2 nights bed and breakfast, this was for a standard room. We collected a hire car from Kerry Airport but had a little trouble finding the hotel, which is opposite the cinema in the centre of town. The hotel doesn't have its own car park but you can use the public ones just up the road. Charges are payable Monday to Saturday from 8.30 am until 6.30 pm at 1 euro per hour. It's a short walk down the road to the hotel, so not a problem. Check in was fast and efficient. Our standard room was clean and sufficient for our needs. Unfortunately the room overlooked an alleyway at the side of the hotel and this turned out to be a major cut through from the cinema into town. Although on the second floor, the sound reverberated and we were kept awake virtually all night. I rang reception at 1.30 am but was told there were no other rooms available. However, when we complained the next morning the very pleasant receptionist was extremely polite and apologetic and upgraded us to an Executive Room in the newer part of the hotel! Excellent customer service. It's certainly worth the difference paying for one of these rooms. It was a lovely quiet room (no. 143) with jacuzzi bath, flat screen tv, hairdryer, kettle and very nice furnishings. The hotel's location is brilliant. You're right in the centre of things. The breakfast is probably the finest we've had. Table service and a choice of Irish breakfast or fish dishes, together with delicious porridge and the usual juices, cereals, yogurts, etc. Highly recommended! All in all I would recommend staying here, but definitely opt for the Executive Room and make sure your room doesn't overlook the alleyway or you may be in for a sleepless night, especially at weekends!
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