No matter what some sites may say this is not a 3 star hotel it is quite simply awful! arrived at 5 to check in to our room waited 10 mins at the 'reception table' for someone to appear, nobody did, eventually my boyfriend went into the bar to look for help at this time a member of staff walked out asked my name handed me a key and walked off. we went up to our room which was at the end of the hall beside an open fire escape and had to bat away several flys to open the door. The room was old fashioned and smelt awful, although we booked a double room for two adults we got two twin beds that were not even put together, the rooms overheat very quickly and its quite uncomfortable. The first morning we were woken up at 9 with cleaners at the door looking for wet towels for no reason (a situation that reoccured the second morning). The decor of the hotel is old and dirty and one of the steps on the stairs is even broken which clearly noone bothers to fix. The second night we were in a rush and made the mistake of eating in the hotel bar. It started off promising out starters arrrived in ten minutes, but 1 hour later with the starter plates still on the table there was no sign of the food we went to the bar and explained we had tickets to a show and had to leave soon to which they replied 'oh your finished your starters?', the food arrived and was hardly edible had clearly been heated in the microwave. The service was just as bad as the food. During our 2 day stay we over heard two seperate groups insisting on room changes and i am not suprised. This hotel is located near enough to walk to town, but, it is on a road full of gorgeous hotels and B&Bs so there is no reason to stay in this hotel at all. Avoid at all costs!!
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