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“Lovely hotel in a convenient location” 4 of 5 stars
Review of The Killarney Park Hotel

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The Killarney Park Hotel
5.0 of 5 Hotel   |   Town Centre, Killarney, Ireland   |  
Hotel amenities
Ranked #4 of 39 Hotels in Killarney
Newton, Massachusetts
Top Contributor
98 reviews 98 reviews
16 hotel reviews
Reviews in 46 cities Reviews in 46 cities
35 helpful votes 35 helpful votes
“Lovely hotel in a convenient location”
4 of 5 stars Reviewed March 3, 2013

I stayed at the Killarney Park hotel with a group last fall. The service was great, and our room was up to date, comfortably furnished, and looked like it had been updated recently. The restaurant, pub and other public rooms looked like they could use some updating, but were comfortable. The breakfast was great, the one dinner we ate at the hotel only fair. The location is very convenient - you can walk to the shops, restaurants, and pubs of Killarney, as you're right in the heart of town. Definitely would recommend.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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702 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
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  • Any
English first
Limerick, Ireland
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2013

the staff were so nice and friendly, we got upgraded to a suite which was fab, lovely fireplace, very romantic, breakfast is a feast, the best smoked salmon I have had also the ham on the bone, lovely juice shots, give yourself pleanty of time to enjoy.
the spa area is nice but the hottub is tiny, It is more like a lesuire center than spa. location is prime and do call across the road to wholesomefoods for lunch.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPHManager, General Manager at The Killarney Park Hotel, responded to this review, March 7, 2013
Dear Guest,
Thank you very much for posting a review on your recent stay at Killarney Park Hotel. It is a real pleasure for all the team here to read that we delivered on our promise and you had such an enjoyable experience. I hope we will have the opportunity to welcome you back again soon.
Kind regards,
Niamh O'Shea
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Europe
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 2, 2013

We can only concur with the other reviews that rate this hotel as excellent, however we would like to add that you don't have to book a suite to receive the 5 star treatment, even those in the 'ordinary' double rooms experience the great customer service. Food was wonderful too, but what makes the stay special are the staff.

Room Tip: Room 154 (a double room not a suite) overlooks the garden and was very quiet.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPHManager, General Manager at The Killarney Park Hotel, responded to this review, March 7, 2013
Dear Guest,

Thank you for choosing to stay at Killarney Park Hotel and for taking the time to post a review of your recent stay. I am delighted to read that you would recommend our hotel, and I do hope we will have the opportunity to welcome your return.

Once again, thank you for your comments in particular about the friendliness of our team.

Kind regards,

Niamh O'Shea
General Manager
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kerry, ireland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2013

approx almost 3 weeks ago my 2 daughters and myself stayed in this gorgeous hotel, as we have often done before. we got a beautiful suite with a fire and 2 wash basins in the shower. the staff were soo friendly, as usual, and we couldnt complain about anything, and I cant understand the people that do complain. i think these people are just looking for to be compensated and to get a cut price. or free holiday. i stay in the park at least 3 times every year, and i just love it. even my 6 yr old grandaughter says "thats nanas favourite hotel", anytime she passes it !!, i"ll be back soon

Room Tip: all rooms are brilliant
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPHManager, General Manager at The Killarney Park Hotel, responded to this review, March 7, 2013
Dear Guest

Many thanks for the lovely review posted recently and for taking the time to share your experience with us.

We really do appreciate you taking the time and trouble to post it and I am delighted to read that you plan on returning to stay with us in the near future. I only hope that stay is as memorable as your last. We also look forward to welcoming your granddaughter to "nana's hotel".

Thank you again for your kind words.

Niamh O'Shea
General Manager
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Ireland
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 25, 2013

This hotel is intimate & friendly enough to make you feel right at home but luxurious enough to make you know you are somewhere special. Dining room is beautiful with chandeliers & charm, food & service are great. We stayed for our anniversary but there were couples & groups celebrating various occasions. Part of the dining room can be adapted for private dining. The staff here are friendly, genuine & unintrusive. Whether you are Irish or an overseas traveller this hotel offers that warm Irish experience with quality of food & service. Would definitely recommend.

Tip:outdoor hot tub overlooks garden.
Some rooms overlook garden
370 is a large suite with nice views of the garden & can be interconnected with room next door.
Top tip: stay for a few nights because killarney is a lovely town & the hotel is on its own grounds with gardens in the town & near part of the national park.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPHManager, General Manager at The Killarney Park Hotel, responded to this review, February 28, 2013
Dear AnnPLouise,
Thank you very much for choosing the stay at Killarney Park Hotel and for taking the time to post this review on TripAdvisor.
It gives all the team here great pleasure to get such positive feedback and that we did our part to make your anniversary a memorable experience.
We hope we will have the opportunity to welcome you back again soon.
Yours sincerely,
Niamh O'Shea
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 25, 2013

We stayed here in June 2012, (sorry for the late review..), and had an excellent experience in every possible way. We were upgraded at check-in to a beautiful, spacious, suite and we experienced 5 star service from that point forward. We had booked a 3 night stay and availed ourselves of all the ammenities the property had to offer, including spa services and evening dinners in the dining room. The property itself is lovely- however, the STAFF was the best that I have ever encountered!!! Service was on a consistent, bellman to front desk to general manager level. No one missed an opportunity to be of service in the most polite, pleasing and sincerely friendly manner.
This was our 3rd visit to Ireland, we typically spend 3-4 weeks each summer enjoying Ireland. This year, 2013, we plan another visit, and will be sure to visit The Killarney Park Hotel and hopefully can visit with the wonderful GM and front desk staff- I think Sara was the front desk manager-do yourself a favor and book a few nights with these folks...you will be glad that you did.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPHManager, General Manager at The Killarney Park Hotel, responded to this review, February 28, 2013
Dear Joanne7751,

Thank you for choosing Killarney Park Hotel for your recent stay and for recommending your experience on TripAdvisor.

I am very pleased to learn you enjoyed your time stay with us and great to hear that you are returning again this Summer. Your compliments on the friendliness of all the team are much appreciated, our customer promise is Warmth Beyond The Smile and we work extremely hard to ensure all our guests feel the warmth.

We certainly look forward to welcoming you back and hope to exceed your expectations once again.

Yours Sincerely,

Niamh O'Shea
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Western Ireland, Ireland
Top Contributor
101 reviews 101 reviews
43 hotel reviews
Reviews in 58 cities Reviews in 58 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed February 22, 2013 via mobile

I use this hotel regularly when I am in Killarney. I was dissapointed to read some of its most recent reviews. This time of year every hotel are training new staff for the comming season, I have no problem with young kids, new to the industry making mistakes.
I find the staff excellent and friendly & seem to enjoy working there. I have stayed & used the it for meetings & my clients love my choice of venue.
Keep up the good work.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPHManager, General Manager at The Killarney Park Hotel, responded to this review, February 23, 2013
Dear Mr. Bourke,
Thank you very much for taking the time to post this review on Tripadvisor.
I am very pleased to read your appraisal of our team and that you and your clients enjoy their experiences with us. I know that all my colleagues here will be equally pleased to learn of your kind remarks and recognition of their efforts. It is very upsetting to have received the previous negative review. We have set high standards for ourselves and will continue to strive hard to ensure all our guests have a warmly memorable experience.
I look forward to welcoming you back soon.
Your sincerely,
Niamh O'Shea
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Killarney Park Hotel

Address: Town Centre, Killarney, Ireland
Location: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 39 Hotels in Killarney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Killarney Park Hotel 5*
Number of rooms: 69
Official Description (provided by the hotel):
The five star Killarney Park Hotel is wonderfully situated in the picturesque town of Killarney - Ireland's premier tourist destination - celebrated throughout the world for its magnificent scenery and welcoming people. Reflecting its location, the hotel in Killarney offers guests the ultimate in luxury, in comfortable yet contemporary surroundings, whilst at all times offering flawless service and "warmth beyond the smile". With 69 bedrooms, a full service Spa offering Elemis and Eve Lom, the Park Restaurant and Garden Bar in addition to the world class golf courses available in Kerry, the Killarney Park Hotel is your natural choice for a pleasant, relaxing stay. ... more   less 
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