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The House Hotel: Traveler Reviews


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Traveler Reviews

81% Recommend
4.0 of 5 stars 92 reviews
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Over rated, over priced

The House Hotel

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3 of 5 stars
lazyboy200081 1 contribution
Clare
Oct 12, 2008 | Trip type: Couples

I've never written a review on TripAdvisor before, usually because I've been pleased, or in a "you get what you pay for" frame of mind. But I must say I was disappointed with The House Hotel after reading reviews here and especially for what we paid.

For the same price, or actually, cheaper, seeing as we stayed in the "classy" rooms, you could stay in The Park House Hotel which is superior in every way to this place. Our stay was OK, but thats it, I expected more than OK. The room was comfy, spacious, nice bathroom, but I didn't like the style of it, fine, personal taste. My girlfriend found it very homely so I guess that's good. One thing that wasn't homely was the serious lack of privacy, you could hear everything from the other rooms, which was pretty funny last night with whoever was having a good time across the way!! Also, on the first night we were out, we returned to find our room had been lit up, jazz on the tv, a little custard tart by the bed, all very nice, but the heating turned up! We nearly passed out, the room took 20 minutes to cool down, nice on a freezing december evening, but a mild october one? Nice!

We also returned on the second day in the evening around 6pm, ready to relax, to find our room being cleaned. A minor annoyance as we had told the cleaners it was fine earlier, as we had to wait in the lobby for nearly half an hour. Breakfast was very average. On the first day we got room service. I got a fry, but no tea? It was all OK, nothing special. The second day we went down stairs, and sat and then served our own continental brekkie, while sitting we thought we would be offered a hot breakfast, but no. Maybe you had to ask for it?

We had dinner one night in the hotel. Again disappointing. Admittedly it was extremely busy with some big family dinner, but it's really no excuse. They seemed understaffed, the very nice waiters were sweating and falling over themselves literally in Fawlty Towers style. We waited 30 minutes for a very poor starter, and another 30 minutes for an average main course, and 20 for a nice dessert. The couple beside us seemed to be having awful trouble with wrong orders so it could have been worse.

Finally, upon leaving, very early, and half asleep, I almost overlooked the fact we were overcharged €70. They had included our meal even though I had prebooked the "1 dinner for 2 people for €80" option, it was bad enough having to pay for it once! I pointed this out, but it took a while to get this through to the receptionist, she was claiming, "yes but nothing is paid in advance", no but that doesn't clear up your bill being €70 overpriced, she finally admitted "oh yes I see your point".

All in all, lots of minor quibbles. Very underwhelmed, and I'm only comparing it to its price like competition, the Park House Hotel, which was so much better in every way. If you were to stay here, choose the cheapest room, don't get fooled by their packages which actually work out more expensive, and eat out, so many nice restaurants in Galway, Nimmos, Vina Mara, The Park House etc etc. Won't be coming back here.

  • Liked — The location.
  • Disliked — The extreme averageness of it all.
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 12, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $292 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very good

The House Hotel

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4 of 5 stars
leex 40 contributions
Rome, Italy
Sep 15, 2008 | Trip type: Couples

Stayed here with my wife for one night. Hotel has an excellent location and is only yards away from the "touristy" area of Galway. Parking is in a nearby muti storey in Merchants Rd and hotel patrons get a good discount.

The hotel reception is very homely. Check-in desks are less formal than in your average hotel and the receptionist was very friendly and professional. When we arrived at our room the receptionist called to see if we were happy with the room - a nice touch.

The room ("Comfy Room") was on the small side but not so much that it was an inconvenience. The decor was clean, fresh and well thought out as was the ensuite bathroom. It was one of the few hotel rooms that I have been in that felt like I was the first person to use that room - a compliment to the cleaning staff.

We had drinks and food in the bar. No issues with either. Staff were professional. Breakfast the next morning was average which probably stopped me giving the hotel 5/5.

I would highly recommend this hotel to anybody visiting Galway and wanting to explore the city by day or by night.

  • Liked — Very comfortable
  • Disliked — Leaving
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since August 24, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $292 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great hotel, very central

The House Hotel

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4 of 5 stars
lorriemarchington 23 contributions
Derbyshire, England
Sep 14, 2008 | Trip type: Business, Couples

Lovely hotel, very stylish and great location near to the centre of everything in Galway.

Would have graded excellent, but service in restaurant was slow, didn't seem to have enough staff.

  • Liked — stylish
  • Disliked — slow service in restaurant
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since November 06, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $292 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A real treat!

The House Hotel

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5 of 5 stars
LisaC22 15 contributions
Sep 9, 2008 | Trip type: Couples

This hotel is wonderful!!

The décor is funky and quirky. The toilet door is glass! (Don’t worry though, its frosted). The room is fairly small but well equipped. It even has a tuck box filled with sweets and nibbles.

The customer service is also very special. We went out for dinner in the evening and when we returned to our room we found that the curtains had been closed, slippers had been placed by the bed, the bed was turned down, there was Jazz playing on the TV and we had a sweet each!

Breakfast was included and it was delicious. There is a cold continental breakfast including smoked salmon and prosciutto, plus a cooked breakfast which is made to order. The first morning I had pancakes and the second day I had eggs Benedict, both were amazing.

It is located very close to the city centre and also to the docks. Finding it I however was rather hard and it doesn’t have any car parking facilities. Although a car park is very close by and they have a deal with the owners so it’s only 8 euros a day.

Please don’t let the Cat logo and branding put you off, this is a brilliant hotel.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $292 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Loved it!

The House Hotel

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5 of 5 stars
Rossimus 2 contributions
Strabane
Aug 30, 2008 | Trip type: Couples

I just spent 10 mins typing a very long and very positive review, and my computer turned itself off...So to summarise, pretty much everything said below is true, apart from the review from the one uber picky person! Great hotel, great service!
PS-Just a couple of things, if unfamiliar with Galway, phone in advance for directions and info about car parking. If anyone wants a more extensive review please contact me.

  • Liked — Everything!
  • Disliked — Glass bathroom door (minor quibble)
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 30, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d622085?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $292 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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The House Hotel Also Known As

Address: Spanish Parade, Galway, Ireland